Review and analysis of over 8 complaints against Synchrony Bank
Synchrony Bank consumers have reported over 8 official complaints related to Transaction issue. Out of the 8 consumer complaints against Synchrony Bank, 13% were disputed by the consumer (i.e. the consumer was not happy with how Synchrony Bank responded to their complaint) and 100% were processed in a timely manner. 63% of consumer complaints against Synchrony Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 13% resulted in non-monetary compensation.
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Synchrony Bank Credit card transaction issue December 14, 2015 - We bought a bed at - in -, - We filled out an application for - separate credit cards with Synchrony Bank . - was approved at $5500.00 and the other - approved at $2700.00 for the full purchase price of $8200.00. The transaction was all charged to the - card approved for $5500.00. We have called the store 8x and customer service 8x to have to charges corrected to reflect on both cards. Synchrony bank will not fix the transaction. The store says they ca n't either. The transaction shows on the monthly statement as all being charged to - credit card. It shows the ... |
Synchrony Bank Credit card transaction issue December 14, 2015 - I placed an order on Walmart.com on -/-/2015 for - coats for a total of $69.00. Neither item fit so I requested a return for both items. They supplied me with a return label on -/-/-. I returned both items in the same package on -/-/-. I received an acknowledgement that the return was received on -/-/2015 but I noticed they only refunded - item. I called the next morning to follow up and was assured they would process the rest of the order shortly. I followed up on -/-/- as the other item had not been processed yet. I was assured that I should wait as they are busy. ... |
Synchrony Bank Credit card transaction issue December 9, 2015 - When I indicate a payment amount and date, the credit card verification page changes them. For example, just now I indicated I wanted to make a $350.00 payment tomorrow from my personal bank account. The verification page showed a $270.00 payment ( the minimum payment due ) scheduled from my business bank account. A few days ago I made a $400.00 payment, indicating I wanted the payment date to be - -. The payment processed on - -, the actual due date of the payment, which I am sure incurred additional interest. This happens very frequently and I must be vigilant and corre... |
Synchrony Bank Credit card transaction issue November 19, 2015 - Synchrony Bank, - -. This company advertise that you can make free payments through the automated account via telephone. The first time I had the issue was in -. I called two days in advance approximately around - in the morning, it stated it took the payment. I called back on the - after I noticed my account had not been charged the payment to only find out it did not take. I was provided a confirmation number. So of course my account was charged a late fee and I was not late. With the automated and technology their system have record of me calling making a payment, even though... |
Synchrony Bank Credit card transaction issue October 16, 2015 - Purchased goods at Sam 's Club ( Walmart ) on -/-/2015 for $100.00. It was posted to the Sam 's Club Mastercard the same day. I returned goods totaling $83.00 on-/-/2015. The credit has not posted as of -/-/2015. Given it is Friday it wo n't post until next week. The store Manager does not have access to the information but suggests it may take 1-2 weeks to post. By delaying the posting of the credit to my account and thousands, perhaps - of customers, Walmart 's is enjoying - of dollars in UNDUE ENRICHMENT '' for using someone else 's money. This is unethical, if not illegal,... |
Synchrony Bank Credit card transaction issue October 7, 2015 - I purchased furniture from - on -/-/2015 at that time I was over charged for an item I hadnt purchased. This was financed by synchrony bank on a store credit card. That same day a refund was processed for $74.00 for the overcharged item. I was told it would take 2 months for this to show up on the card statement. It has now been 5 months and Synchrony tells me they havent received anything from rooms to go regarding this and rooms to go tells me that Synchrony must be at fault because they sent that refund request to them. I have called about this - times for several months with ... |
Synchrony Bank Credit card transaction issue September 25, 2015 - I applied on-line for credit from CareCredit at a - store in - - to cover emergency care expenses for a pet last year. The basic application required name, address, phone numbers, e-mail address, social security number, date of birth, housing info, monthly income from all sources. In addition must answer yes '' if a joint application. Just below that section is a choice for statement delivery : either electronic delivery or paper statement. Up to this point all are blanks to fill in. But below the main application is an Ad for CardSecurity displayed in block form with dark background... |
Synchrony Bank Credit card transaction issue September 22, 2015 - Paypal sends out - - offers a few times a year whereby if a customer spends a certain amount of money during - transaction within a stated timeframe, the customer will earn a statement credit on their future statement. In 2014, I activated and completed - offers during the end of the year - - & - -. I waited for my future statement to see if my statement credit posted to my account and found no statement credit given to me. I contacted Paypal customer service to inquire about my statement credits due me, during the end of the year. The customer service representative I ... |