Review and analysis of over 1 complaints against FirstBank
FirstBank consumers have reported over 1 official complaints related to Using a debit or ATM card. Out of the 1 consumer complaints against FirstBank, 100% were disputed by the consumer (i.e. the consumer was not happy with how FirstBank responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against FirstBank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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FirstBank Bank account or service using a debit or atm card May 26, 2015 - My card was stolen and used without authorization by an unknown person. I contacted a hotel where a $200.00 charge was processed without my knowledge, and both myself and the clerk tried to get the charge returned, even contacting the person at that room, who admitted using the card without my permission. Bank fraud department had me file police report. Account still has charge, and fraud dpt has me running around getting forms '' from branch. ... |