Bank of the West Closing/Cancelling Account Complaints

Review and analysis of over 3 complaints against Bank of the West

Bank of the West consumers have reported over 3 official complaints related to Closing/Cancelling account. Out of the 3 consumer complaints against Bank of the West, 33% were disputed by the consumer (i.e. the consumer was not happy with how Bank of the West responded to their complaint) and 67% were processed in a timely manner. 33% of consumer complaints against Bank of the West resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Closing/Cancelling Account Consumer Complaints

Bank of the West Credit card closing/cancelling account

August 15, 2016 - I applied for an account with Bank of the West in - 2015 they approved me and never sent me the card for six months they made an error with my name on the card. The introductory APR had expired and I had to call and request that be reinstated. I had my payments on auto draft and they stated one of the payments was not enough to cover the monthly payment so they had sent the account to collections. After I called they acknowledged that it was a bank error and credited the fees since that time I paid the account off in full. I started back using the card in -/-/- made my first payment an...

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