Review and analysis of over 3 complaints against Santander Bank US
Santander Bank US consumers have reported over 3 official complaints related to Payoff process. Out of the 3 consumer complaints against Santander Bank US, 33% were disputed by the consumer (i.e. the consumer was not happy with how Santander Bank US responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Santander Bank US resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Santander Bank US Credit card payoff process May 12, 2016 - I opened a Credit card account with Santander in - and took a Promo Balance Transfer of $4500.00. I also did some purchases and keeps on paying all by purchases in full plus any fee and minimum payment on Balance Transfer. According to guidelines, the payments that I am making should be first applied to Fee & Interest then higher APR bucket. But, they apply payments to my Promo Balance transfer which does n't clear my Purchase balance and then apply Interest on my Purchases. I would like to explain this based on my - 2016 and - 2016 statements, which I will be attaching. In -, ... |