Review and analysis of over 110 complaints against Ditech Financial LLC
Ditech Financial LLC consumers have reported over 110 official complaints related to Credit decision / Underwriting. Out of the 110 consumer complaints against Ditech Financial LLC, 26% were disputed by the consumer (i.e. the consumer was not happy with how Ditech Financial LLC responded to their complaint) and 100% were processed in a timely manner. 1% of consumer complaints against Ditech Financial LLC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 3% resulted in non-monetary compensation.
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Ditech Financial LLC Mortgage credit decision / underwriting March 6, 2017 - I had to declare bankruptcy over five years ago. When I filed I told the attorneys to leave my house out because I was n't behind on mortgage payments. Much later I found out my house was included in the bankruptcy, even though I was n't behind on payments. Someone was awarded -. I called - - -, Green Tree and, ditech, they all denied receiving the money. The firm handling my bankruptcy would n't help me unless I paid them more money. When the bankruptcy was up I was one month ahead on payments, ditech sent my loan to collection. I refinanced my loan through -. ditech sent them ... |
Ditech Financial LLC Mortgage credit decision / underwriting January 12, 2017 - I submitted a partial payment of $1400.00 to be applied to my mortgage payment. The money was placed in a " Suspense Account ''. I qualified for a loan modification and after the modification was complete, the money in my " Suspense Account '' was robbed from my account and reclassified as " Eligible Servicing Fees ''. As I understand from the holder of my loan, - -, no fees should have been charged nor should my " Suspense Account '' have been depleted for such fees. - - and Ditech have both received the same documentation. Please review my claim and contact me if you need addit... |
Ditech Financial LLC Mortgage credit decision / underwriting December 17, 2016 - Mortgage company is not releasing escrow surplus refund afterhome has been sold for over 60 days.... |
Ditech Financial LLC Mortgage credit decision / underwriting October 27, 2016 - I am a -. Bought a home in -, and have NEVER been late with a mortage payment in 20 years. I called Ditech ( the current bank who holds my loan, since it has been sold to - different banks in the last few years ) to request the $5000.00 " - '' incentive and to discuss refinancing my loan on -/-/-. Since then, I have called on several occasions ( too many to list here ) to see where I was in the process. Ditech has given me the run around, sent more paperwork for me to fill out, placed me on hold incessently, transfers me to other agents, and I NEVER receive an answer. Du... |
Ditech Financial LLC Mortgage credit decision / underwriting October 11, 2016 - I had a mortgage with Green Tree mortgage for approximately five years. My colleague at work had them during the same period and we both were moved DiTech. My colleague recently received a settlement check and I have not received mine. Thank you, - -... |
Ditech Financial LLC Mortgage credit decision / underwriting August 13, 2016 - Ditech and the credit bureaus are falsely reporting as of - -, 2016 that my last mortgage payment was on - -, 2016. Ditech and the credit bureaus are falsely reporting that my account status as of - -, 2016 is " past due. '' I have written the company, and when I called the company on - -, 2016 I was told that they only report to the credit bureaus every six months. It is not acceptable for the company to have false information in my credit report for a six-month period.... |
Ditech Financial LLC Mortgage credit decision / underwriting July 31, 2016 - DITECH Financial, LLC states have an open mortgage account with them and I am delinquent $ -+. I do n't have a mortgage account with them at all. I did and was never delinquent when my house was sold -/-/2014. I have not been able to even purchase a home and do not own any property now. As a result it has adversely affected my credit and kept me from obtaining future credit despite the information being incorrect. I am trying to dispute this as I was just made aware of it when I tried to obtain credit, to no avail.... |
Ditech Financial LLC Mortgage credit decision / underwriting July 31, 2016 - This is too complaint case # -.I - - placed a complaint with you in regards to the closing escrow surplus from selling my house on -/-/-. The amount I have due to me is $2700.00. I received a letter the Ditech Financial LLC. dated -/-/-. They stated that they did transfer my funds but they have not. The money is not in my bank account. As to the reference in the letter from Ditech Financial, LLC about them sending out a check to me on -/-/- to the address - - - -, -, WI -. I gave them my new address before they said they mailed this check out. Also ... |
Ditech Financial LLC Mortgage credit decision / underwriting July 25, 2016 - My home was taken off my credit report. I filed a bankruptcy loan back in 2008 and I clearly told my attorney to make sure my house was not included in the bankruptcy. My mortgage servicer was Greentree, the mortgage was reported in my credit report properly, but DiTech took my loan and removed my home from my credit report, even though they recently sent me a verification of mortgage stating the home was mine. This has ruined my credit. I have talked to them on many occasions and they are not willing to help. I tried to get a reaffirmation and mt bankruptcy attorney has been uncooperative. My... |
Ditech Financial LLC Mortgage credit decision / underwriting July 8, 2016 - I closed on the sale of my house -/-/16. I called 2 days later regarding refund of escrow in the amount of $2100.00. I was told it took 3 weeks. # weeks later I called and was told it was mailed -/-/16, No check. Called again Mailed -/-/16. No check. Was told there was a problem with their system and I 'd get a check in 10 days. No check. Was told it was mailed - -, 2016. No check-? 9 times I called and talked with 8 different reps : -, -, -, - ( - different - ) -, - ( who clamied to be a legal rep ), - - and numerous voice mails where I ... |
Ditech Financial LLC Mortgage credit decision / underwriting June 29, 2016 - I sold my house on -/-/- I was to receive my overage of my escrow of about $2700.00. My mortgage company was Ditech Financial LLC. - -, - -, SD -, -, fax # -. I have been contacting them for months trying to get them to release my money. Each time I call I 'm told that I should receive my check within the next 10 days. After the 10 days no check ... .. Last week I believe on - - or so I called again.This time they asked a manager to help. The manager asked for my routing # and account # that they would wire me the money by the end-of-the-day. NO MONEY AGAI... |
Ditech Financial LLC Mortgage credit decision / underwriting June 22, 2016 - I am receiving notices from DiTech Financial, LLC for a mortgage that I was never issued. I file an application with them but it was never issued to me. They have placed a bad mark against my credit for a mortgage that I never received.... |
Ditech Financial LLC Mortgage credit decision / underwriting June 13, 2016 - On -/-/2012, I sold my home via a cash sale. At the time Green Tree Servicing LLC ( - - - was the mortgage holder ) discharged my mortgage after the sale was properly sold. The amount discharged was $53000.00, ( A - Form was issued by Green Tree Servicing ). My credit report since 2012 reflected the cash sale with no amount outstanding or in arrears. Now comes Ditech Financial LLC from - -, SD and placed a balance of $52000.00 on my credit report showing the amount is in arrears. It appears that Ditech Financial LLC bought the accounts from Green Tree Servicing or j... |
Ditech Financial LLC Mortgage credit decision / underwriting June 3, 2016 - Re : - - -, Property : - - - - -, -, Arizona -. I entered into a modification " Making Home Affordable '' under the HAMP program for my home mortgage in -/-/-. At this time, part of the incentive ( contract ) is that my mortgage is to remain at 2.125 % for the first - years. On the interest piece, DiTech is complying, however, along with this stipulation, I am to receive a $100.00 credit per month to be applied to the principal ( or $5000.00 ) at the end of - years, so long as mortgage payments are received on or before the - of each month. The... |
Ditech Financial LLC Mortgage credit decision / underwriting May 27, 2016 - DiTech sent me a special payment reduction offer. The offer required me to submit the paper work before -/-/2016. I submitted my paper work by fax on - - and sent a hard copy on - -, 2016. I did not receive the special offer I was promised. It is apparent that DiTech did a " Bait and Switch. '' This company is a, '' FRAUD. '' ... |
Ditech Financial LLC Mortgage credit decision / underwriting May 24, 2016 - I had an insurance claim on my home and Ditech must sign the insurance check and return it to me. I - all their required information to them with the check and was informed it would take 7 to 10 days to process. On day 10 they stated they would finish processing and then would need another 3 business days until some would contact me to schedule an inspection and then once they heard back would need another 3 to 5 days to get me a check. So on a mortgage that I owe them - on a - property it will take a month to get a check. To add insult to injury I am in the process of selling my hous... |
Ditech Financial LLC Mortgage credit decision / underwriting May 17, 2016 - I am currently trying to refinance under the - program. You need to be current on all mortgages in the last 12 months in order to qualify, which I am. Ditech Mortgage has incorrectly reported to the credit agencies that I am at least 90 days past due on my mortgage which is absolutely not accurate, even according to their own records which they have sent to me. I have been following up with them for well over a month to get them to correct this and notify the creditors that the report was an error and we have paid as agreed, but today -/-/2016 they have still not corrected the situati... |
Ditech Financial LLC Mortgage credit decision / underwriting March 24, 2016 - Ditech Financial along with their attorney - - -, -. have filed foreclosure on - 2014 base on payments not being made for the month of - 2014. I have documents showing that payments were in fact paid but credited to - -. Invoices showing excessive fees which led me to fall behind based on the - 2014 payment. I understand that Ditech Financial was formely Green Tree, however the practice is still the same. The Lawsuit Settlement of - proves how dishonest this company is. I have equity in my home causing me to feel that they are trying to take my house to put toward... |
Ditech Financial LLC Mortgage credit decision / underwriting March 21, 2016 - We have paid Our current mortgage on time for the past year. They refuse to report our good credit payment history to the credit bureaus ; However if we are late or if there was a problem they will report us for having bad credit! This has cost us the ability to be able to refinance a new loan because we have no positive payment history. The manager - ( - - ) from Ditech has informed us that because of their contract with their parent company - - home mortgage they 're not allowed to report any good credit from the mortgages they acquired from the old company. We were advised by... |
Ditech Financial LLC Mortgage credit decision / underwriting March 1, 2016 - I experienced a foreclosure. The loan that I took out in - foreclosed in -/-/-. - was the highest bidder and purchased the home for the price of $200000.00. The Deed of Trust that was foreclosed on was only for $170000.00. Fannie Mae actually made money on this transaction as the - mortgage had been cancelled. There was no deficiency that they could come back and charge me for. A new homeowner has been living in the house and paying taxes since -/-/-. I applied for VA loan for a new home recently and discovered that Ditech Mortgage is reporting on my credit report and to... |
Ditech Financial LLC Mortgage credit decision / underwriting February 26, 2016 - I currently have a - mortgage on my primary residence located in - Ga. my current loan servicer is Ditech. I have been contacted both by phone and overnight priority written correspondence that my loan is eligible for the Presidents HARP refinance package as my loan has been current for the past 3 years but with some late fees on it. I went over this several times with various loan officers from both Ditech and the previous servicer which was Greentree Servicing. I was told that I am not eligible due to credit issues which arose during an illness that began over 2 years ago and I am stil... |
Ditech Financial LLC Mortgage credit decision / underwriting November 27, 2015 - We have owned our home for 14 years. We did a refinance a few years ago that promised to pay off our mortgage in a shorter time. The interest rate was 7.65 %. In the mean time the economy tanked in - Oregon where we live and times were difficult. We did get a loan modification but we have tried to refinance to get a lower interest rate. Our mortgage was recently sold to DiTech and we applied for a mortgage to refinance at a rate of about 4 %. They denied us based upon our credit history. They apparently believe we can not make our payments even though our payment history on our mortgage has... |
Ditech Financial LLC Mortgage credit decision / underwriting November 21, 2015 - Since 1999, my condominium mortgage loan has been re-sold several different times, to several different companies. Right now, it is with DiTech. DiTech does not just send me my monthly billing statements, however. They also send me sweepstakes offers, '' refinance offers, '' etc. I have told DiTech ( & before them, GreenTree ) numerous times that I do not wish to refinance. I have told them this by mail, & by phone. I am also on the OptOut List. DiTech sends me their offers '' in a white, blue & red envelope that looks just like the U.S. Postal Service Priority Mail '' or Express Mail '... |
Ditech Financial LLC Mortgage credit decision / underwriting September 28, 2015 - I'am complaint about Green Tree Servicing LLC out of -, AZ - add a bad report of - onto my credit report also why I have not receiving a offer before Green Tree placed this on my credit report. This has cause harm to my credit in a unfair way of conducting business ... |
Ditech Financial LLC Mortgage credit decision / underwriting September 27, 2015 - In complaint -, Green Tree responded that As a customer courtesy, Green Tree is updating your account to report as current with the credit reporting agencies for the first 90 days of your account transferring to Green Tree from your prior servicer. '' They have not done so - -/-/- and -/-/- are still showing as not reported '' at the major credit bureaus. As stated in that complaint, non-reporting creates a RICO-violating racket '' by which customers are forced to patronize Green Tree Services without their consent. This is a criminal offense, and I would also like some advice ... |
Ditech Financial LLC Mortgage credit decision / underwriting September 10, 2015 - My personal financial information was stolen from the servers of Greentree Servicing. We received a letter in - regarding the theft from Greentree and an offer for free credit montering from - with their ProtectMyID program. The program requires an activation code that is on the Greentree letter. Unfortunately we misplaced the letter. - requires the code and Greentree is the only one who has the code. I have spoken to Greentree - or - times and each time a customer service agent or suppervisor tells me they will mail a new letter or call me back with the code. All lies. No new l... |
Ditech Financial LLC Mortgage credit decision / underwriting August 5, 2015 - Green Tree the second lien holder for my home loan continues to be a stumbling block disallowing me the opportunity to take advantage of the HARP program and refinance my primary mortgage at a lower interest rate. I have tried to refinance - times now. I applied this last time in - of 2015 with -, they have requested subordination from Green Tree, who charged a fee. - - paid the fee and have yet to receive the subordination requests despite several phone calls from the loan officer and myself. Today -/-/15 Green Tree informed - - that the request was canceled but cou... |
Ditech Financial LLC Mortgage credit decision / underwriting July 29, 2015 - hi my name is - ( - ) - i had numerous problems with green tree morgage company even though i never was late even - time with a payment. thank fully i was able to re fiannce and get away from that horrible company. still have - last problem with them. they still have not reported my perfect payment history to the credit bureaus. which i believe they are supposed to do.. have not had them as a morgage compay since - or - of - thank you for all and any help in this matter. ... |
Ditech Financial LLC Mortgage credit decision / underwriting June 17, 2015 - My loan was with - and then Green Tree purchased it from them. Ive had a loan mod. through Harp and have been thru bankruptcy. Since my BK Green Tree has harassed me calling me to see when i will be making my payment, even though Ive never been late since they took over. They are ruining my credit by not reporting my payments on my credit report it says derogatory and no payment history. I believe I am a excellent customer and they are a predatory lender with no scruples. I have worked hard to save my house and rebuild my credit but this means nothing to Green Tree Servicing! ... |
Ditech Financial LLC Mortgage credit decision / underwriting May 15, 2015 - Issue 1 - - QWR 's submitted with no response to ALL questions. The biggest factor is they are collecting Arrears and not applying any monies towards Principle and will not offer a complete accounting of arrears collected. Attached are all QWR 's and responses incomplete. Issue 2 - How can they collect mortgage on an inactive MIN/MERS number? MIN - - Being inactive implies it was paid off. Issue 3 - Where is proof of service, and location of where the debt is recorded, Contents of notice, under TILA they are required to show a secured transaction between - and Greentree. issue 4 - Whe... |
Ditech Financial LLC Mortgage credit decision / underwriting April 9, 2015 - Greentree mortgage keeps calling me on my cell phone and leaving messages on my voice mail for a -. I have called them several times and told them they have the wrong number. I also emailed them today, but still got another call. The last caller could n't even give me my phone number. She asked me is this you number - times and neither was my number. The voice mails ask - to call -. Today the call returns have showed - and -. I do n't think they believe me. They have previously called me a wk to a month ago and I called them back and told them my number was not - 's. Also,... |