Ditech Financial LLC Mortgage Complaint

Ditech Financial LLC Mortgage department,

Conventional fixed mortgage Credit decision / Underwriting Georgia

My personal financial information was stolen from the servers of Greentree Servicing. We received a letter in - regarding the theft from Greentree and an offer for free credit montering from - with their ProtectMyID program. The program requires an activation code that is on the Greentree letter. Unfortunately we misplaced the letter. - requires the code and Greentree is the only one who has the code. I have spoken to Greentree - or - times and each time a customer service agent or suppervisor tells me they will mail a new letter or call me back with the code. All lies. No new letter or phone call. Greentree is now -. I would appreciate some help in getting a new letter or code.