Ditech Financial LLC Mortgage department,
Conventional fixed mortgage Credit decision / Underwriting California
Since 1999, my condominium mortgage loan has been re-sold several different times, to several different companies. Right now, it is with DiTech. DiTech does not just send me my monthly billing statements, however. They also send me sweepstakes offers, '' refinance offers, '' etc. I have told DiTech ( & before them, GreenTree ) numerous times that I do not wish to refinance. I have told them this by mail, & by phone. I am also on the OptOut List.
offers '' in a white, blue & red envelope that looks just like the U.S. Postal Service Priority Mail '' or Express Mail '' envelopes. On the outside of the DiTech sweepstakes envelope, it states : Time-Sensitive Information, '' Urgent, '' Tracking Code, '' & Confirmation of Receipt Requested. I feel that DiTech is trying to scam seniors, or those who may be confused, with their DiTech Home Loan Sweepstakes '' envelopes & mailings. I am filing a complaint with your office, as I want other people to be aware. Thank you for your time.
Ditech Financial LLC customer in California
Nov 21, 2015
* Source: CFPB Complaint Database
Ditech Financial LLC response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.ditech.com/ |
Phone | 800-700-9212 |
https://www.ditech.com/contact-us/home-loan-specia | |
Address | 1100 Virginia Drive Suite 100A Fort Washington PA 19034 |
Ditech Financial LLC | |
Ditech Financial LLC |
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