Ditech Financial LLC Mortgage Complaint

Conventional fixed mortgage Credit decision / Underwriting

Ditech Financial LLC Mortgage department,

Conventional fixed mortgage Credit decision / Underwriting Tennessee

I closed on the sale of my house -/-/16. I called 2 days later regarding refund of escrow in the amount of $2100.00. I was told it took 3 weeks. # weeks later I called and was told it was mailed -/-/16, No check. Called again Mailed -/-/16. No check. Was told there was a problem with their system and I 'd get a check in 10 days. No check. Was told it was mailed - -, 2016. No check-? 9 times I called and talked with 8 different reps : -, -, -, - ( - different - ) -, - ( who clamied to be a legal rep ), - - and numerous voice mails where I ca n't understand the name of the perons who is supposed to call me back but never does. 42 days after they got the pay off for my loan and I sitll do't have a refund check for the escrow. I was not late one time. I ask for a check to be put in over night mail but they ca n't do that, yet they have an address for a consumer to send an overnight mail payment. I need some assistance in getting y refund check. What information do you need from me.Name : -, email -,. Please help me to get my refund in a timely manner. Thanking you in adavance

Ditech Financial LLC customer in Tennessee
Jul 08, 2016

* Source: CFPB Complaint Database

Ditech Financial LLC response to complaint:
Closed with explanation

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Contact Ditech Financial LLC

https://www.ditech.com/
800-700-9212
https://www.ditech.com/contact-us/home-loan-specia
1100 Virginia Drive Suite 100A
Fort Washington PA 19034
Ditech Financial LLC
Ditech Financial LLC

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