Ditech Financial LLC Mortgage department,
Conventional fixed mortgage Credit decision / Underwriting Tennessee
I closed on the sale of my house -/-/16. I called 2 days later regarding refund of escrow in the amount of $2100.00. I was told it took 3 weeks. # weeks later I called and was told it was mailed -/-/16, No check. Called again Mailed -/-/16. No check. Was told there was a problem with their system and I 'd get a check in 10 days. No check. Was told it was mailed - -, 2016. No check-? 9 times I called and talked with 8 different reps : -, -, -, - ( - different - ) -, - ( who clamied to be a legal rep ), - - and numerous voice mails where I ca n't understand the name of the perons who is supposed to call me back but never does. 42 days after they got the pay off for my loan and I sitll do't have a refund check for the escrow. I was not late one time. I ask for a check to be put in over night mail but they ca n't do that, yet they have an address for a consumer to send an overnight mail payment. I need some assistance in getting y refund check. What information do you need from me.Name : -, email -,. Please help me to get my refund in a timely manner. Thanking you in adavance
Ditech Financial LLC customer in Tennessee
Jul 08, 2016
* Source: CFPB Complaint Database
Ditech Financial LLC response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.ditech.com/ |
Phone | 800-700-9212 |
https://www.ditech.com/contact-us/home-loan-specia | |
Address | 1100 Virginia Drive Suite 100A Fort Washington PA 19034 |
Ditech Financial LLC | |
Ditech Financial LLC |
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