Conventional adjustable mortgage (ARM) Credit decision / Underwriting
Ditech Financial LLC Mortgage department,
Conventional adjustable mortgage (ARM) Credit decision / Underwriting Washington
Issue 1 - - QWR 's submitted with no response to ALL questions. The biggest factor is they are collecting Arrears and not applying any monies towards Principle and will not offer a complete accounting of arrears collected. Attached are all QWR 's and responses incomplete. Issue 2 - How can they collect mortgage on an inactive MIN/MERS number? MIN - - Being inactive implies it was paid off. Issue 3 - Where is proof of service, and location of where the debt is recorded, Contents of notice, under TILA they are required to show a secured transaction between - and Greentree. issue 4 - When a clear and complete accounting is offered it should include the rework of - - Post petition charges to have PMI removed an amount less $180.00 per month. The bank still collected this money, and when the PMI refund was accounted for, this amount should have gone towards principle. Issue 5 - the - QWR 's requested the current balance and a payoff amount. this has never been supplied. We could go on about proof of notice of claim transfer, proof of mailing of notice, etc.
Ditech Financial LLC customer in Washington
May 15, 2015
* Source: CFPB Complaint Database
Ditech Financial LLC response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.ditech.com/ |
Phone | 800-700-9212 |
https://www.ditech.com/contact-us/home-loan-specia | |
Address | 1100 Virginia Drive Suite 100A Fort Washington PA 19034 |
Ditech Financial LLC | |
Ditech Financial LLC |
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