Ditech Financial LLC Mortgage department,
FHA mortgage Credit decision / Underwriting Arizona
Re : - - -, Property : - - - - -, -, Arizona -. I entered into a modification " Making Home Affordable '' under the HAMP program for my home mortgage in -/-/-. At this time, part of the incentive ( contract ) is that my mortgage is to remain at 2.125 % for the first - years. On the interest piece, DiTech is complying, however, along with this stipulation, I am to receive a $100.00 credit per month to be applied to the principal ( or $5000.00 ) at the end of - years, so long as mortgage payments are received on or before the - of each month. These accruals stopped appearing on my monthly mortgage statement as of - -. The last accrual of $83.00 appeared in - - ( which was incorrect ). I just called into DiTech today, -/-/- and this " Accrual Incentive Balance '' is nowhere to be found. Please help!!
Ditech Financial LLC customer in Arizona
Jun 03, 2016
* Source: CFPB Complaint Database
Ditech Financial LLC response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.ditech.com/ |
Phone | 800-700-9212 |
https://www.ditech.com/contact-us/home-loan-specia | |
Address | 1100 Virginia Drive Suite 100A Fort Washington PA 19034 |
Ditech Financial LLC | |
Ditech Financial LLC |
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