Review and analysis of over 3 complaints against Investors Bank
Investors Bank consumers have reported over 3 official complaints related to Credit decision / Underwriting. Out of the 3 consumer complaints against Investors Bank, 33% were disputed by the consumer (i.e. the consumer was not happy with how Investors Bank responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Investors Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Investors Bank Mortgage credit decision / underwriting March 7, 2017 - In -/-/-, I opened a home equity line of credit at Investors Bank ( account # - ). In -/-/-, we sold the house and informed Investors Bank of the sale. I told them that we no longer owned the house and would like to close the account. They never closed the account. Since then, I have informed them by phone and by mail that we do n't own the property and want the account closed, but they still have n't closed it. Please contact them and make them close the account. Since we do n't own the property, the bank ca n't foreclose on it. My fear is that someone will charge something to th... |