Review and analysis of over 4 complaints against Academy Mortgage
Academy Mortgage consumers have reported over 4 official complaints related to Credit decision / Underwriting. Out of the 4 consumer complaints against Academy Mortgage, 50% were disputed by the consumer (i.e. the consumer was not happy with how Academy Mortgage responded to their complaint) and 100% were processed in a timely manner. 25% of consumer complaints against Academy Mortgage resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Academy Mortgage Mortgage credit decision / underwriting May 27, 2016 - We submitted a refi application to Academy Mortgage in -, Texas the beginning of - 2016. To date, the company STILL CAN NOT give us a closing date and said the appraisal company is not being responsive. It has been almost 90 days ... .90 DAYS! As of this writing no one at the mortgage company will give us any information on when. They have had our information all this time, and each month we keep submitting updated statements, payroll stubs and the same paperwork as the original. It 's like they lose it and start all over again each month. All the assistant there is saying now is it is h... |