Review and analysis of over 2 complaints against BB&T Financial
BB&T Financial consumers have reported over 2 official complaints related to Can't contact lender. Out of the 2 consumer complaints against BB&T Financial, 0% were disputed by the consumer (i.e. the consumer was not happy with how BB&T Financial responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against BB&T Financial resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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BB&T Financial Consumer Loan can't contact lender February 1, 2016 - - - claimed he worked for BB & T said I was approve for the Obama Government loan of 2.25 % interest on my Home But had to send - to be able to get this rate by -/-/- and then he would send me all of the paper work also talked to a - - which he claim he was a Manger for BB & T to let me know I was Approved .So I sent the money now I find out that was not true so I am out - the phone number is - I have the recipient for it. I found out it was not true now I want my refund they said they would give me ... |
BB&T Financial Consumer Loan can't contact lender January 15, 2016 - Line of credit loan. Will not or can not send invoice. When I contact bank they all tell me different reasons. If I do not remember and do not send loan payment in time they will charge me. Some months I get invoice some I do not. Blame it on recent merger with B B & T Bank. Happened before the merger also. Tired of calling. They need to be responsible enough to send invoice and not make me call each month. They also tell me different places to send it. Also not very pleasant when I call either. Please do something. Tired of banks doing what ever they want. ... |