Review and analysis of over 30 complaints against Santander Bank US
Santander Bank US consumers have reported over 30 official complaints related to Settlement process and costs. Out of the 30 consumer complaints against Santander Bank US, 20% were disputed by the consumer (i.e. the consumer was not happy with how Santander Bank US responded to their complaint) and 100% were processed in a timely manner. 10% of consumer complaints against Santander Bank US resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Santander Bank US Mortgage settlement process and costs March 2, 2017 - On -/-/-, we applied to refinance our mortgage with Santander Bank. We had originally taken a mortgage out through Santander Bank in -/-/-. After we applied, the appraisal for our house came in extremely under market. This caused a reduction in the amount of our home equity line with Santander. Our home equity line available credit limit was $100000.00. After the low appraisal, it was reduced to $82000.00. We had already borrowed above the $82000.00 limit and we explained to Santander that we would not be able to bring the excess amount borrowed in cash to the closing, which wo... |