KeyBank NA Credit Determination Complaints

Review and analysis of over 2 complaints against KeyBank NA

KeyBank NA consumers have reported over 2 official complaints related to Credit determination. Out of the 2 consumer complaints against KeyBank NA, 50% were disputed by the consumer (i.e. the consumer was not happy with how KeyBank NA responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against KeyBank NA resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 100% resulted in non-monetary compensation.

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New Credit Determination Consumer Complaints


KeyBank NA Credit card credit determination

February 20, 2016 - I am submitting my complaint as I was unable to resolve the issue with the company. I recently contacted my mortgage broker to see if I can take advantage of the lower interest rates and refinance my mortgage. During the process, he discovered that my credit score dropped from - to - because of the 30-days past due payment reported by Key Bank in -, 2015. I have a credit card with that bank that I do not really use. The only transaction going through is the monthly automated deduction for - identity theft protection in the amount of $7.00, so every month I make a payment ( acco...

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KeyBank NA Credit card credit determination

June 16, 2015 - So, I 'm trying to make payments to my KeyBank credit card from my - checking account via KeyBank 's website. KeyBank claims - is rejecting requests for payment, while - says it never received any requests. Also, KeyBank is the only credit card that has trouble getting payments while I can pay other accounts just fine. I also initiated a trial payment of $2.00 from - 's website, the money has been debited but it has n't been posted to my KeyBank account. Now, looks like KeyBank has reported this to the credit bureaus as me having defaulted on payments when in reality it 's their ...

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