Review and analysis of over 1 complaints against Social Finance, Inc.
Social Finance, Inc. consumers have reported over 1 official complaints related to Can't repay my loan. Out of the 1 consumer complaints against Social Finance, Inc., 0% were disputed by the consumer (i.e. the consumer was not happy with how Social Finance, Inc. responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Social Finance, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Social Finance, Inc. Student loan can't repay my loan can't temporarily postpone payments November 14, 2016 - Applied for forbearance with SoFi via servicer ( - ). Docs were sent on - and I did not receive written decision as of -/-/2016. No explanation was provided within 30 days and as a result my loan is close to default ( 120 days ) .The lender, SoFi , did not respond within the time frame ( 7- 14 days ) described within their forbearance request policies and procedures ; 33 days have elapsed. Upon inquiry with the servicer, They noted I did not engage with their career services department. This was not noted as a requirement or contingency for general forbearance, and as a result I be... |