Review and analysis of over 92 complaints against Empowerment Ventures, LLC
Empowerment Ventures, LLC consumers have reported over 92 official complaints related to Fraud or scam. Out of the 92 consumer complaints against Empowerment Ventures, LLC, 0% were disputed by the consumer (i.e. the consumer was not happy with how Empowerment Ventures, LLC responded to their complaint) and 99% were processed in a timely manner. 1% of consumer complaints against Empowerment Ventures, LLC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 1% resulted in non-monetary compensation.
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Empowerment Ventures, LLC Prepaid card fraud or scam December 3, 2016 - I have been a customer of Rushcard since -/-/-. On -/-/- i received a refund over $2400.00 to my rushcard from my Home Mortgage Insurance company. Rushcard immediately froze my account and labeled this matter as fraud. They would not even allow me to access funds i already had in the account before the refund was deposited into my account. i sent in proof of my identity and the insurance company sent in proof of this transaction showing it is legeit. Rushcard will not allow me still to access the funds that were previous in my account. i have - kids to feed and i have no money b... |
Empowerment Ventures, LLC Prepaid card fraud or scam November 15, 2016 - Friday, -/-/2016 I cancelled a layaway at - and the $400.00 was credited back to my prepaid card. Rushcard credited the account in an hour and then blocked the card for potential fraud. i used the card to do the layaway at - that is the reason the money was refunded back to the card. rushcard states i never used the card at - which is a lie. i have $280.00 that i do n't have access to plus i will receive a direct deposit to the card in 2 days that I will not have access to. They claim the corporate office has to review the matter and release the hold. I have submitted a document... |
Empowerment Ventures, LLC Prepaid card fraud or scam September 23, 2016 - When I received my income tax with rushcard in -. I had damaged my card and called for a new one, weeks later I notced I stI 'll have n't received my replacement card I called them and asked what was going on. They told me thy had already sent it out and I sold have reicieved it by now. They went on to tell me what address they sent it to wic was not mine. I had been usin the same address for rush card since -. I do n't know how they got the one that they " sent it to ''. The balance of my account gets sent to me everyday via email and txts. I noticed that I had not - a text from this... |
Empowerment Ventures, LLC Prepaid card fraud or scam June 3, 2016 - I have had Rush card for over a year now .. I just bought a new car in - i had my card info in the car due to them needing my bank info, I was sick and did not remove it from my car it had my pin number on the envelope. I had left that my card and meds in the car. someone got into my car and took all my things and drained my bank account. I filed a dispute form on - which they stated in less then 10 days there was no error in my account and closed the claim. Stating i had to file a rebuttal letter which i did on - -. I have called them at least 50 plus times i keep getting the run ... |
Empowerment Ventures, LLC Prepaid card fraud or scam April 15, 2016 - There was money added and fees that where never authorized and then fees and withdrawls not authors and then denied access to funds after applied and then account closed and a new card issued without authorization or my funds ... |
Empowerment Ventures, LLC Prepaid card fraud or scam March 1, 2016 - I have been a Rushcard holder since 2009! Recently I had applied for another card so that I can get my tax refund deposited on it. Well I have yet to recieve my card that already has my refund on it. It has been over a month and everytime I call the customer service they first of ca n't speak English and they apologize and cancelled the card that they claimed was sent and then issues out another - card well they OVERNIGHT the card and of course I have never recieved my card nor money and this is my last resort. My husband aplied for a Rushcard after me and he has received - and I have ye... |
Empowerment Ventures, LLC Prepaid card fraud or scam January 10, 2016 - Money frozen says acct on hold since their site crashed -/-/-. talked to dozen of customer reps promise to fix it refund it or send a check. NOTHING ever happens they intend to keep the money of -/-/- people ... |
Empowerment Ventures, LLC Prepaid card fraud or scam November 20, 2015 - Last month due to the inability to access my account through rush card for almost three weeks i occurred numerous late fees and penalties through my creditors. I have submitted - bill for review through the upload and i will attach it to this as well showing that on the water bill i had a - late fee/reconnect fee because my service was disconnected for non payment. Me and my kids ages - and - went 5 days with no running water in our home as a result to your company 's mishap. No to mention my landlord charge me a addition - on the rent due to late fees that where accumulated. As... |
Empowerment Ventures, LLC Prepaid card fraud or scam November 12, 2015 - On -/-/- The company rush card claimed that my debit card had been compromised although the card was and has been in my possession. I made - transactions on -/-/- - to - - to pay my cellular phone bill and another at - for breakfast. Around lunch time me and a few coworkers went out to a restaurant where I was embarrassed due to my card declining from Rush card placing a " HOLD '' on my card. I was on the phone with the company 's customer service representatives all day since that moment and I was placed on hold for - minutes in between constantly calling back to b... |
Empowerment Ventures, LLC Prepaid card fraud or scam November 8, 2015 - I applied for a RushCard -/-/-, -/-/- it was my first time using the card for my payroll DD. Their system shows that my deposit posted on -/-/- however, I never received it as an available balance. I have made several phone calls to their Customer Service department with still no resolution. I am not able to pay my rent, my utility, or my car note. I 've also made several attempts to speak with - - on social media channels, he just asked for my information and nothing was ever done still. - his colleagues by the name of " - '' contacted me last week Thursday assuring... |
Empowerment Ventures, LLC Prepaid card fraud or scam November 4, 2015 - I was paid on - -, 2015 $1700.00 and have not been able to have access to my money. Rush Card keeps telling people that they are going through a system update, but it is going to be a month. This was my only source of income to be able to pay my bills, feed my - year old and - month old. I struggle day to day trying to make ends meet. I call them everyday and all I get is the same - response. I just want my money that I worked so hard for back.please help me. Thank you ... |
Empowerment Ventures, LLC Prepaid card fraud or scam November 2, 2015 - Have my payroll check deposited to a rush card. Unable to access my funds using PIN number. Tried to change PIN number without success. Unable to access funds. Could still call activity number and get my balance. Could pay bills that did not require PIN number. As of today I am unable to get my balance or any information on my account. No one will answer the phone either. I have - that I ca n't access to pay my bills. ... |
Empowerment Ventures, LLC Prepaid card fraud or scam November 2, 2015 - I 'm an online college student and I receive financial aid in which I chose to receive it via direct deposit through rushcard. I just recently found out about the glitch in the rush card system. I was expecting to receive my financial aid today however, I see no pending deposits. I called rushcard customer service but when I was transferred to a representative It said my call could not be completed. I never had this problem before and I always get my funds directed to rushcard with no problem. ... |
Empowerment Ventures, LLC Prepaid card fraud or scam November 2, 2015 - As of -/-/2015 I have been unable to access my funds from RUSHCARD. I am 4 months pregnant and I am extremely upset. I had my last paycheck deposited into my account on the -/-/-, when it usually is deposited on the -. After going on Social Media I noticed customer complaints about missing money, unauthorized transactions. etc. On the -/-/- I requested a block on the card to protect myself from any problems. On -/-/2015 my direct deposit was credited to my account. I called RUSHCARD, and was told by a Customer Service Rep that the system was down and they could not pull up my ... |
Empowerment Ventures, LLC Prepaid card fraud or scam November 1, 2015 - They was suppose to send me a new card and it never came and they wo n't re activate my old. My car insurance will cancel tomorrow my rent late. ... |
Empowerment Ventures, LLC Prepaid card fraud or scam October 31, 2015 - I am a rush card memberOn - -, 2015 funds that were on my rush card disappeared! Due to a system issue with rush card my funds havent been available to me for close to a month now! Everytime I call rush cards customer service and ask about my money and where it is they hang up on me! I just want my money the money that I worked hard for and because of rush cards unprofessional business my gas and lights were shut off! Im not planning to file a lawsuit against this company because they will not release my money! ... |
Empowerment Ventures, LLC Prepaid card fraud or scam October 29, 2015 - I opened RUSHCARD and had paycheck go direct deposit on card for my first deposit, which applied on - -, which I assumed until i tried to pay for gas to get to work. When I called customer service was told just wait a day or two since they were trying to update system. On many fail attempts was unable to pay bills, provide food for my family nor pay for my rent. My card kept appearing inactive online and made several phone calls that card was inactive and not able to be used. It took me 8 days for my paycheck to post and was only able to use a part of it. ... |
Empowerment Ventures, LLC Prepaid card fraud or scam October 29, 2015 - RushCard has been having system issues since -/-/2015, I had lost my card on the - and blocked it. I called in a day or 2 later to have it unblocked and the representative said it would be active in - hours which would have been Monday around - CST. My card was still not active as of Wed so I called back when I was informed that they were unable to access their system to reactivate my card or remove block. Today is -/-/2015 I have calle dalmost every other day and I still have no access to my funds. I had to move out of my apartment with my - children, I am unable to bu... |
Empowerment Ventures, LLC Prepaid card fraud or scam October 29, 2015 - Had money in account about $260.00, went to pay a utility bill thinking had $ $ $ on the card, the clerk swiped the card for payment and she told me that the card is " declined ''. I asked her to swipe again and the same result. Left the payment center and had a good " cry ''!!!! Then I tried calling different # 's ( on back of card, their customer service and - and all that I could think of ), and to no avail nothing. So please if you can help please do. Also, checked on Atm machines and it 's saying that I 'm in the negative, which I can not fathom, so please look into " our '' plight b... |
Empowerment Ventures, LLC Prepaid card fraud or scam October 29, 2015 - No access to my account or my money ... |
Empowerment Ventures, LLC Prepaid card fraud or scam October 28, 2015 - Have a rushcard loaded money cash on -. Funds still not avaliableand its now -. Keep calling a d sending emails only got - reply saying cant access my info. Called back finally got through only to be transferred put on hold for - and hung up on. I have - kids this was groceries ang car insurance moneymy dad sent. Had to borrow from someone to pay it. ... |
Empowerment Ventures, LLC Prepaid card fraud or scam October 28, 2015 - I am unable to access my funds on my Rushcard. My balance went from $700.00 to $8.00 in one day and I didnt use any of the money. Now I ca n't get in contact with anyone with answers and my lights have been disconnected. Can someone please help me. ... |
Empowerment Ventures, LLC Prepaid card fraud or scam October 28, 2015 - On thursd -/-/15 my employer sent my direct deposit to Rushcard. Rushcard then ppsted my deposit to my other card on my account. I tried to withdraw the money and my pin was not working. My card was inactive. I called rushcard and after a whole day on the phone i finally got it activated but was unable to change my pin. I then did a card to card transfer figuring that i would be able to take the money off that way. My full balance of - showed up for - mins then dropped to -. I have not been able to access my money or get a straight answer as to why from rushcard since. ... |
Empowerment Ventures, LLC Prepaid card fraud or scam October 28, 2015 - I ca n't get my money of my card even when it 's showing up. Now I 'm behind on all my bills everything getting cut off and they adding late fees - transaction they took all my money off and it was never received by the company. I been without my money for two week this is so frustrating. Who gon na help up get our bills back on track. I 'm finding me a lawyer and another card company. Been with this company since 2009 never again will I do this. I have a daughter at home and a father who is - ... |
Empowerment Ventures, LLC Prepaid card fraud or scam October 27, 2015 - Starting - - 2015 I was not able to use my rush card to access my money due to what they called a update that was suppose to happen at - and end by - the same day. It end up going on for several weeks. I was locked out of my account my debit card was inactive for several weeks. My direct deposit was late. I also incurred late fees for bills that did not get paid because I have no access to my money. When I tried to call customer support I was hung up on every single time not even getting the chance to speak with anyone. ... |
Empowerment Ventures, LLC Prepaid card fraud or scam October 27, 2015 - Rush card is locking people out of there accounts when they said that everything was fix and I 'm still not able to access my funds or activate my card and everytime I call someone they either hung up or system is down also when they been on social media saying everything is fix LIES!!!!!! ... |
Empowerment Ventures, LLC Prepaid card fraud or scam October 27, 2015 - I have requested my replacement rushcard - paychecks ago and have yet to receive it. I have paid expedited fees and still have yet to receive my card. I have request it - times starting on - -. I have - small children - - - and I can not pay my bills and can barely make it to work. All my money is on that rushcard and I am beyond frustrated hurt upset annoyed and irritated. ... |
Empowerment Ventures, LLC Prepaid card fraud or scam October 27, 2015 - I have been unable to have access to my funds for about two weeks. the online banking statement is stating that i have a negative balance of $1400.00. How is this even possible and it is a prepaid card. Rushcard is a very crooked company. I have called for two weeks and the phone continuously hangs up on me. ... |
Empowerment Ventures, LLC Prepaid card fraud or scam October 27, 2015 - I am unable to access my money from the RUSH card. I recent acquired my current employment. I was happy I would be able to catch up on my necessity bills. Now my gas is off and every time I come home I wonder if my lights are going to be cut off. I am a legally blind senior living in - alone with no family. I am terrified. RUSH has a - dollars of my money, They keep hanging up, lieing and - in my face telling me it is raining. I out of food and getting to work on a hope and a prayer. - - - - - - - Illinois - - - - - or -- ... |
Empowerment Ventures, LLC Prepaid card fraud or scam October 27, 2015 - RushCard ( UniRush, LLC, -, - -, -, - - - -, - - - - -, and - ) was going through a tech update. During this process, the entirety of cardholders ' accounts were unavailable for a few hours, which is understandable. However, now, 2 weeks later, a lot of cardholders ' accounts are still unavailable and people are unable to access their account ( some reporting that RushCard is unable to even locate their account ), others reporting that they had funds in their account and now the funds are missing or gone and RushCard has no idea where they went to. I p... |
Empowerment Ventures, LLC Prepaid card fraud or scam October 27, 2015 - I have a rushcard and I 've been locked out if my funds for over 2 weeks now.I 've missed a car payment, and i have - kids all under - yrs old and a - wife.I 've been told they would call me the one time i actually got through to them that was well over a week ago.i know stuff happens sometimes but this should have been resolved a long time ago.i just want my money that i worked hard for. ... |
Empowerment Ventures, LLC Prepaid card fraud or scam October 27, 2015 - Rushcard is not giving me access to my funds. And my account is showing a negative balance. It 's been weeks. Customer service has hung up on me numerous times after I was on hold for over an hr each time I 've called. I finally got through and was told they had no idea when I would get my money. I 've filed email complaints and received - different " ticket numbers '' and have n't gotten a respond in over a week. Basically I 'm not getting any answers. ... |
Empowerment Ventures, LLC Prepaid card fraud or scam October 26, 2015 - Last week i was surpose to get my money in my rushcard account but my money was not in it. I called some many times. I would look on my account. To see if it posted and it is not. Now it the last week of - and i still did not received my last week pay. What is going on. I need my money now. I know i have my money in the account but with the glitch and cant access my account i have no money now. ... |
Empowerment Ventures, LLC Prepaid card fraud or scam October 26, 2015 - Locked out of my account for weeks ... .not able to access funds ... rude customer service..Rushcard ... |
Empowerment Ventures, LLC Prepaid card fraud or scam October 26, 2015 - rush card has failed to load a direct deposit loan from my -. Issue has been ongoing about a week now. ... |
Empowerment Ventures, LLC Prepaid card fraud or scam October 26, 2015 - I have not received money from Rushcard ... |
Empowerment Ventures, LLC Prepaid card fraud or scam October 26, 2015 - After system glitch, I am missing - dollars due to incorrect balance projected. Funds were also removed from my saving account without concent and removed from my transaction history. I have contacted rush card for over 2 weeks without a resolution I 've been avised it would be resolved at the highest priority. No one has us reach out to me via phone email and or - on social media. I have multiple screen shots proving unauthorized activity. ... |
Empowerment Ventures, LLC Prepaid card fraud or scam October 26, 2015 - I am a Rush Card customer and my direct deposit from my payroll check is missing. It was never deposited into my account. Friday - - 2015 the Rush Card Company claimed that all direct deposits would post but it did n't. Its been - weeks since the company claimed they had a update glitch but funds are still missing and the problem still is n't fixed. I really am hurting by not receiving my check. ... |
Empowerment Ventures, LLC Prepaid card fraud or scam October 25, 2015 - I am a customer of the prepaid visa rush card. I believe this was fraud. I have been locked out of my account for over two weeks, I have not had acces to my funds and I have bills to pay as well as a child to feed. Whenever I contact customer service I can not get through and when I do the rep hangs up on me. My balance for my card is very inaccurate. I had a balance of - $ which is for my car payment and now the money is gone. I have no idea where it is and I can not access my money at an atm. If I could please get some help before I am without lights and a car I would really appreciate it... |
Empowerment Ventures, LLC Prepaid card fraud or scam October 24, 2015 - A card that I always used Had said it was it was deactivated contacted rushcard many of times would even get hung up on bounced around no solution given and I ended up receiving an eviction letter from my landlord there 's money missing off of my account there is double charges and still no answers I have - children - with - and I 'm a single parent where we supposed to go and all we can get is no fees for certain amount of time and an apology ... |
Empowerment Ventures, LLC Prepaid card fraud or scam October 24, 2015 - Hello I 'm a current card holder of a rush card, as I 'm sure you know they have been having issues. I have money missing in the amount of $480.00. I tried to contact them but am now being told my account does not exist even though I can access it online? I 'm not sure what the next step is to resolve this & get my money back. I do have documents to prove this as well. ... |
Empowerment Ventures, LLC Prepaid card fraud or scam October 24, 2015 - I have an account with Rushcard and I 'm sure you know why I 'm sending this complaint. I have not received mymy direct deposit from my employer due to the " technical glitch '' they suffered. It 's quite obvious I 'm struggling to get by I jus want wages and dealing with these representatives for 10 days has made things more stressful. Yesterday I called and they said my funds are showing but there 's a problem from it to deposit on to my card. The lady said that she put in an escalation ticket to a higher up to deposit my funds. I wake up today to find no funds in my account still. I called ... |
Empowerment Ventures, LLC Prepaid card fraud or scam October 23, 2015 - On -/-/15 I noticed some suspicious activity on my RushCard. I called RushCard and agreed for them to cancel my present card. - asked if I wanted the replacement card to be expedited for a fee of $30.00, which I agreed to, since I knew my direct deposit would be posting the up coming Thursday. I asked for a tracking number and she said to call back in - hours and one would be provided to me. -/-/15 - Called RushCard to acquire the tracking number for my replacement card. The $30.00 was deducted from my RushCard on -/-/15. - stated they still did n't have a track... |
Empowerment Ventures, LLC Prepaid card fraud or scam October 23, 2015 - Have n't received any direct deposits in 4 weeks ... |
Empowerment Ventures, LLC Prepaid card fraud or scam October 23, 2015 - i get an automatic deposit from job -, this money was deposited to the rushcard. These funds are being held by rushcard. THEY BASICALLY HAVE TAKEN MY PAYCHECK! ... |
Empowerment Ventures, LLC Prepaid card fraud or scam October 23, 2015 - I have $1500.00 dollars missing from my Rushcard account, I have an email from dated the - of - stating the money will be refunded back into my account in - business days. My account is still missing the $1500.00. ... |
Empowerment Ventures, LLC Prepaid card fraud or scam October 23, 2015 - I am a rushcard consumer and my balance says - I had direct deposit to this card. My lights and gas were disconnected because the day I was supposed to pay it my money went missing. I have been sending them messages, calling, and tweeting them to no avail. I need my money. How am I supposed to live. I call and get hung up on. Or they tell me that they are doing the best that they can. I have a child to take care of. - rep told me that my money is safe with them so do n't worry. If anyone could help it would be greatly appreciated. ... |
Empowerment Ventures, LLC Prepaid card fraud or scam October 23, 2015 - Rushcard has not direct deposited my payroll deposit for two weeks now, causing my bills not paid on time, insufficient funds fees and not too mention the emotional stress it is causing, no money is no gas for my car, no car no job which I 'm on the verged of being fired and there is noting I can do about it until - - has fixed the problems, he also should be responsible to pay for fees and stop payments that has resulted from this error. ... |
Empowerment Ventures, LLC Prepaid card fraud or scam October 23, 2015 - I have a rushcard with direct deposit. I found out that they were having problems and sure enough my dd didnt come. I spoke with someone in customer service who told me he couldnt tell me when my money would be available. I began to stress to him that my electric and gas will be disconnected if I dont have my money. He responded by sayin sorry to hear that but there is nothing I can do about it. I then said so you just telling me me n my kids are going to be in the dark and he said guess its a possibility. HELP. I am callin my employers first thing but im afraid they wont change it right away.... |
Empowerment Ventures, LLC Prepaid card fraud or scam October 23, 2015 - i have a rush card. I have not received my payroll check. it has caused me to not be able to purchase food gas and pay my bills. I am very disappointed with all of this happening because I trusted -. but now im mad, simply because I feel he needs to make a public statement and stop hiding behind fb and twitter!!! ... |
Empowerment Ventures, LLC Prepaid card fraud or scam October 22, 2015 - Not sure what category it falls under, but I am a Rush card holder and has not had access to the remaining money on my card. ... |
Empowerment Ventures, LLC Prepaid card fraud or scam October 22, 2015 - I am a customer of Rush card. - - they updated their system and since that date I have had no access to my money. Today is the -. I have lost my car insurance my lights were turned off and I am about to lose my home. Also my vehicle tag expires today. My whole family has been affected by this. I have - children that now arein the dark. I have called customer service to only be hung up on or told they can not find my account. I have also been told my mom ey is on my card but still remain to get insufficient funds on receipts. ... |
Empowerment Ventures, LLC Prepaid card fraud or scam October 22, 2015 - my payroll direct deposit was never credited to my account, they are blaming a computer glitch however as of today, they have not made good on those funds. That 's not a glitch that 's fraud. ... |
Empowerment Ventures, LLC Prepaid card fraud or scam October 22, 2015 - Its been 10 days and counting that Rushcard left me with no access to my account. To make it worse the put my direct deposit into a card that was reported stole three years ago. I went to pay my bills and everything was rejected, My car ins cancelled. MY car pmt is due soon. MY cell phone is about to shut down and that not all I have no money and the gas in my car will last probably 2 more days. I believe that this company was hacked and they are lying about the accounts being fixed. I computer glitch does not take 2 weeks. Customer service number keep hanging up. I was following twitter to se... |
Empowerment Ventures, LLC Prepaid card fraud or scam October 21, 2015 - My name is - - and as of - - I am unable to access my funds from Rushcard that 's all it needs to be said I have my money and they wo n't let it go and its been 10 days.They say it 's a glitch in the computer ... |
Empowerment Ventures, LLC Prepaid card fraud or scam October 21, 2015 - Rushcard has blocked me from retrieving my funds out of my account for $900.00 that are in my account due to their update of the system on -/-/2015. I have talked to customer service on many occasion just to be told the system is still updating and an escalation had been placed in the back office for review of my account. Plus due to the system update it caused my current debit cards to be inactive which is keeping me from getting my money. ... |
Empowerment Ventures, LLC Prepaid card fraud or scam October 21, 2015 - NO ONE CAN ACCESS THEIR MONEY. Customer service hangs up on you once you have waited an hour or more to get to them. People are losing their homes, jobs, cant eat, or pay rent. This is a disaster. UNIRUSH LLC/ RUSH CARD is by far the WORST EVER. FOLKS ' MONEY IS MISSING. ... |
Empowerment Ventures, LLC Prepaid card fraud or scam October 21, 2015 - RUSHCARD - On - -, 2015, Rushcard underwent what they called a change of systems. The change was not to affect customers ; as of today, - -, 2015, 2 business weeks later, the problem still exist ; the inability to access my account. I have not been able to speak with any representative, and when I did, I was told they could n't get into the system either. I feel that an inside theft has occurred with customer funds, and someone walked away with - dollars that did not belong to them. I feel as though - are responsible. For the past 2 weeks all customers have heard are excuses,... |
Empowerment Ventures, LLC Prepaid card fraud or scam October 21, 2015 - - - the owner of RushCard has cause a lot of people including myself a lot of financial problems due to RushCard system being " hacked '' or shut down from what I 've read so far. I have - cards with RushCard and neither of them are working properly. I will not be using RushCard ever again and will not refer any of my friends or family to this company. ... |
Empowerment Ventures, LLC Prepaid card fraud or scam October 21, 2015 - Rush card shut down are glitch been almost 2 weeks still ca n't access my money they block my old card I had to pay $30.00 for a replacement card that was ship over night card arrive today an still ca n't activate to have access to my money it 's so many complaints balances wrong on account no help they said d m them on - an community @ Rushcard no feed back are card they are ripping us off been with the company for years an this sad so many people are loosing everything due to this so call glitch are computer hack an - - seems not to care claiming they are working - to address t... |