Empowerment Ventures, LLC Prepaid Card Complaint

Empowerment Ventures, LLC Prepaid card department,

General purpose card Fraud or scam Texas

On -/-/- The company rush card claimed that my debit card had been compromised although the card was and has been in my possession. I made - transactions on -/-/- - to - - to pay my cellular phone bill and another at - for breakfast. Around lunch time me and a few coworkers went out to a restaurant where I was embarrassed due to my card declining from Rush card placing a " HOLD '' on my card. I was on the phone with the company 's customer service representatives all day since that moment and I was placed on hold for - minutes in between constantly calling back to back for answers speaking to a total of - agents ( - supervisors ) getting NO HELP AT ALL to resolve my dreadful issue only to be told they 'd have to mail me out another card which will take a few business days and I can not access my money whatsoever. This is Absolutely redundant and I am extremely inconvenienced. I am NOT happy with Rush Card and I have been a customer since -/-/-.