Empowerment Ventures, LLC Prepaid Card Complaint

General purpose card Fraud or scam

Empowerment Ventures, LLC Prepaid card department,

General purpose card Fraud or scam Massachusetts

Rushcard is not giving me access to my funds. And my account is showing a negative balance. It 's been weeks. Customer service has hung up on me numerous times after I was on hold for over an hr each time I 've called. I finally got through and was told they had no idea when I would get my money. I 've filed email complaints and received - different " ticket numbers '' and have n't gotten a respond in over a week. Basically I 'm not getting any answers.

Empowerment Ventures, LLC customer in Massachusetts
Oct 27, 2015

* Source: CFPB Complaint Database

Empowerment Ventures, LLC response to complaint:
In progress

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