Western Union Incorrect/Missing Disclosures Or Info Complaints

Review and analysis of over 27 complaints against Western Union

Western Union consumers have reported over 27 official complaints related to Incorrect/missing disclosures or info. Out of the 27 consumer complaints against Western Union, 4% were disputed by the consumer (i.e. the consumer was not happy with how Western Union responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Western Union resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Incorrect/Missing Disclosures Or Info Consumer Complaints


Western Union Money transfers incorrect/missing disclosures or info

July 7, 2015 - 1. Wester Union have money transfer program from a Bank account to Bank Account for no charge but it never works. 2. Alternatively you will pay $5.00 for money to be picked up at Western Union. Once I did that it put money on hold, and is asking for receiver scanned photo ID, which if I knew before committing to transaction would have canceled it. Now Western Union will not cancel the transaction without a written letter of explanation. ...

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Western Union Money transfers incorrect/missing disclosures or info

May 22, 2015 - I did a money transfer through Western Union. They charged a fee, which I knew up front and I am OK with that, well not really ( it was 7 % ), but at least I knew up front. A month later another charge shows up on my credit card. I called my card company to report fraudulent charge. The said it was n't fraud. It was their fee. They consider any transaction with any other financial institution to be a cash advance. I thought it was just another charge, as if I was out having dinner. They then informed me that was in my terms and conditions. If I knew I was going to have to pay over $300.00 ( ...

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