Review and analysis of over 24 complaints against Synchrony Bank
Synchrony Bank consumers have reported over 24 official complaints related to Cont'd attempts collect debt not owed. Out of the 24 consumer complaints against Synchrony Bank, 4% were disputed by the consumer (i.e. the consumer was not happy with how Synchrony Bank responded to their complaint) and 100% were processed in a timely manner. 17% of consumer complaints against Synchrony Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 25% resulted in non-monetary compensation.
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Synchrony Bank Debt collection cont'd attempts collect debt not owed debt was paid December 18, 2015 - Have received - to - ROBO calls from Synchrony Bank daily related to Amazon credit card. I did use this card and scheduled - payments -, - and - to pay off the charges ( 6 months interest free if paid ). First payment is -/-/15. This was based on their payment schedule. Their system when trying to connect from the phone calls was failing to transfer to a person until tonight. ... |
Synchrony Bank Debt collection cont'd attempts collect debt not owed debt is not mine December 13, 2015 - I did have a Mervyn 's account ( -? ) but when the store closed in our area in -, I paid off my account and closed it. I JUST got a letter from - - - ( - - ) saying that this account was " charged off as an unpaid delinquent debt on - '' but - wants me to pay them $370.00! I do not owe this money and asked the credit agencies ( - etc ) to remove this from my credit reports. ... |
Synchrony Bank Debt collection cont'd attempts collect debt not owed debt was paid December 2, 2015 - My account with Banana republic is paid completely and closed -/-/-. As a matter of fact, they sent me a check back for overpaid owed money $600.00. Yet some how the account was reported as charged off -/-/-, despite that it is been paid and closed -/-/- The account has been sold to - different collection agencies ever since. As of now the account sits on the credit report as in collection and a separate collection agency for the account is there too which is ruining my credit and score. I disputed the item with all all the collection agencies and Banana Republic but got no... |
Synchrony Bank Debt collection cont'd attempts collect debt not owed debt was paid December 2, 2015 - I have been receiving calls and collection statements from - - -. I paid this debt in a settlement in - 2015. I have disputed the debt with the credit bureaus but They continue to call me and to collect on the debt. ... |
Synchrony Bank Debt collection cont'd attempts collect debt not owed debt resulted from identity theft November 22, 2015 - Today is my - anniversary living in the U.S., I came to this country with my husband and my - children on -/-/-. My husband submitted a - on the same year -, and we got a recommendation for approval by - -. I was able to issue my social security card after I got my employment authorization document, it was around - -. As a new comer and with lack of - skills I was n't aware of the Identity theft cases that are very common in this country, even though I had learned from my husband how to protect my SS number from potential ID stealers. By -, I received a ... |
Synchrony Bank Debt collection cont'd attempts collect debt not owed debt resulted from identity theft November 17, 2015 - On or about - of 2015, - contacted me about certain JC PENNY credit card debt account # -. I personally notified -, that I dispute the validity of this debt and requested that they validate the debt under FDCA ,15 USC 1692, to which they failed to do so. However, in violation of the FDCA, -, unlawfully continued attempt to collect on an illegal debt in clear violation of my FCRA and Privacy Rights, causing and preventing me from obtaining new credit, secure adequate housing and or a meaningful employment. Furthermore, I advised -, that this debt was a direct result of ID TH... |
Synchrony Bank Debt collection cont'd attempts collect debt not owed debt resulted from identity theft November 17, 2015 - While reviewing my -, - & - credit report, I discovered that a fraudulent collection has been placed on profile .I have specifically advised and requested - - - - - that this debt was as a direct result of ID THEFT of LOST/STOLEN CREDIT CARD which was noted on the account. Nonetheless, - - - continues to disregard my request in clear violation of - ; FCRA and my PRIVACY RIGHTS, causing me to be denied adequate housing, meaningful employment and or obtain new credits. I have maintained that - must validate the DEBT under - and conduct a through invest... |
Synchrony Bank Debt collection cont'd attempts collect debt not owed debt was paid November 16, 2015 - I have a complicated issue with an old charge account. The original creditor was GE Capital, now Syncrony Bank. Some background on this issue is that my sister and I had the same surname and lived at the same address, our ssn 's are identical except for - digits being transposed. We both had GE capital cards at the time and if information got applied to the wrong account it would not be the first time. On my card I bought furniture that was delivered damaged, after - attempts to repair it I was told by the sales manager he would apply a 10 % discount to the account I made the purchase on... |
Synchrony Bank Debt collection cont'd attempts collect debt not owed debt is not mine November 13, 2015 - during 2014 I purchased some window treatments from JC Penney company and returned the entire purchase. the store employee was new to JC Penney and did not know how to process a return in the store. After nearly 50 minutes at the store cash register she told us that her manager was not working today, but she would process the return for me and she issued via the cash register a return receipt for the amount I was owed. Nearly one year later - - contacted me by phone ask me to pay the JCPenney bill for less than $300.00. I asked them to send me a copy of the transaction from the store.... |
Synchrony Bank Debt collection cont'd attempts collect debt not owed debt is not mine November 10, 2015 - I am being contacted by - Debt Collection on a debt that is not mine. I do not have an account with them. I 've asked - for them to quit calling, however they continue to call and actually since answering the phone, the number and frequency of calls has increased. They call at least - daily. ... |
Synchrony Bank Debt collection cont'd attempts collect debt not owed debt was paid November 5, 2015 - - shows the - accounts in a negative position - it is not true, and I need to remove the - from collections account on - credit reports. Look for attachments from - credit report - even - have written that - the account closed and paid in full. I demand to remove these - accounts of my report on - system. Only on - has these. Please help me Immediately clean my report. ... |
Synchrony Bank Debt collection cont'd attempts collect debt not owed debt is not mine November 1, 2015 - My identity was reported stolen to all credit bureaus in 2013 and the police record is on my file. PayPal credit has been continuously calling my phone about a debt I never owed and I have asked them to stop but they said the debt belongs to me. I also asked them to send me Documentations with my signatures on them but they have n't done so. Instead they 're asking me for a police report and I told them it is on my credit report and I will not file another one again. They have been calling me everyday from - in the morning to late evenings. This is becoming unbearable and they 're harassing... |
Synchrony Bank Debt collection cont'd attempts collect debt not owed debt is not mine October 27, 2015 - Debt acquired -/-/-. Original Creditor ( GE Capital ) apparently is now known as Synchrony Bank. Either the OC or Synchrony Bank sold the debt in -/-/-. Synchrony Bank - who no longer owns the debt ) has contacted the credit bureaus requesting to review my file on the following dates in - : -, -, -/-/-, -/-/-, -/-/-, -/-/-, -/-/-, -/-/-, -/-/- and in -/-/- : -/-/-, -/-/-, -/-/-, -/-/-, -/-/-, -/-/-, -/-/-, -/-/-, -/-/-, -/-/-, -/-/-, -/-/-, -/-/-, -/-/-, -/-/-... |
Synchrony Bank Debt collection cont'd attempts collect debt not owed debt resulted from identity theft October 24, 2015 - While reviewing - that a collection notice was placed on my report. I attempted to contactTJ- - arguing that I dispute the validity of the debt without success. I personally contacted -, disputing the validity of the debt. I requested that they provide me with an original signed contract of obligation with the TJ- as a matter of law and - has failed to do so but insist on continuing collection action that a s a direct result of ID THEFT and knowingly with intent to cause me economic harm placed collection status on my credit report making it very difficult to secure a meaningful jo... |
Synchrony Bank Debt collection cont'd attempts collect debt not owed debt is not mine October 24, 2015 - Synchrony Bank refuses to stop calling me at - every morning unless my relative calls to have my number removed from the bank 's contact information. I do not have an account with them yet they continue to harass me even after I requested they stop calling every morning. ... |
Synchrony Bank Debt collection cont'd attempts collect debt not owed debt was paid October 20, 2015 - - - transferred me to his manager pertaining to my account with - - -. I received several phone calls from GE Money bank in -/-/- requesting payment on the account. Per the - he stated to send him an email at -- detailing the information that is on my credit report. He stated that - - failed to notify GE Money Bank that the credit card was paid -/-/-. I had a coworker listening to the conversation through each of the conversations with - -, - - as well as the managers. I was told that - - was not available to speak with but I could ... |
Synchrony Bank Debt collection cont'd attempts collect debt not owed debt was paid October 19, 2015 - I paid off the amazon store card in full and closed the account. Apparently a refund arrived on the card at some point and I am owed some amount of money. The collection company seems to think that because the balance is not - I owe them something and they call 5 times a day. However, if I actually talk to them they realize after wasting 10 minutes of my time that they owe the money to me! While they promise to send me a check and correct the account, this never happens. And an hour or two later they will call again! This has gone on for weeks. SynchronyBank, via Amazon Store Card program... |
Synchrony Bank Debt collection cont'd attempts collect debt not owed debt was paid October 17, 2015 - I am writing in regards to my now closed, Paid in Full, purchased by - from Ge Capital Retail Bank. - sued me over this debt but the case was dismissed without prejudice and I was advised by - that the account will be deleted off my credit reports. Upon speaking with several supervisors at -, I was informed that while it is practice to update the credit reports as Paid '', I was also informed that if I chose to dispute the account once paid for a removal from my credit file, - would not fight me on this ''. I have received conflicting information from several different represe... |
Synchrony Bank Debt collection cont'd attempts collect debt not owed debt resulted from identity theft October 16, 2015 - this account is clearly fraud and needs to be removed from my credit file i have had to deal with this for quite some time .... they continue to report this even after it is clearly not my account my information was used to open this account i have listed it on my police report and notarized id theft affidavit concerning this matter. ... |
Synchrony Bank Debt collection cont'd attempts collect debt not owed debt was paid October 12, 2015 - On - -, 2015 - - - sued me in - - - for an amount they alleged I owed on a Lowes credit card. On the afternoon of - - - 's attorney contacted my attorney and requested the continuance of a hearing that both parties agreed to. Despite their agreement to the continuance, on - -, 2015 - took a default judgment against me anyway in the - 's court. On - -, 2015, through my attorney I entered into a signed Settlement Agreement with - to pay an amount we agreed upon for full and final settlement of their claim against me. On - -, 2015, follo... |
Synchrony Bank Debt collection cont'd attempts collect debt not owed debt is not mine September 27, 2015 - Was n't aware of debt till requesting credit report ... |
Synchrony Bank Debt collection cont'd attempts collect debt not owed debt resulted from identity theft September 23, 2015 - - - has made many attempts to collect a debt originally granted from GE Money Bank. They are reporting this collection to my - credit bureau reports. After many attempts on heir part I finally agreed to pay $25.00 a month and they are direct drafting payments from my bank account. However, CFPB ADMINISTRATIVE PROCEEDINGFile No. - has now come to my attention and I believe that I qualify for protection/relief under this action. ... |
Synchrony Bank Debt collection cont'd attempts collect debt not owed debt is not mine September 23, 2015 - I was shopping at old navy when the cashier asked me if I wanted a rewards card '' I asked her if it was like a credit card and she said No '' so I said ok, then I swiped my credit card and signed ( which I later found out that she had me sign for an old navy credit card '' I NEVER received a card, never activated any card but yet they are telling me I have owed money on a credit card. I have been telling the company and every debit collector this story and I have paid money on it to have them to stop building interest on this card. The cashier lied and tricked me so that she could be reware... |
Synchrony Bank Debt collection cont'd attempts collect debt not owed debt was paid September 23, 2015 - My elderly mother - - was - - 2015 and I her daughter - - went a gathered all her bills to be paid, - account with Synchrony Bank was delinquent and was sent to - -, - '' in the amount of $310.00, I paid the account in full on -/-/2015 -/-/2015 Synchrony Bank sent a statement with a new balance of $94.00 with no previous notification or services provided to my mother. I sent Synchrony Bank in writing a letter stating the account was settled, they sent back a letter to her to contact the collection dept. to be better able to assist her. So together we call... |