Synchrony Bank Debt Collection Complaint

Credit card Cont'd attempts collect debt not owed debt was paid

Synchrony Bank Debt collection department,

Credit card Cont'd attempts collect debt not owed Debt was paid Oklahoma

I am writing in regards to my now closed, Paid in Full, purchased by - from Ge Capital Retail Bank. - sued me over this debt but the case was dismissed without prejudice and I was advised by - that the account will be deleted off my credit reports. Upon speaking with several supervisors at -, I was informed that while it is practice to update the credit reports as Paid '', I was also informed that if I chose to dispute the account once paid for a removal from my credit file, - would not fight me on this ''. I have received conflicting information from several different representatives, and due to this and the extenuating circumstances that caused the initial delinquency - and the fact that I resolved this account in full and amicably - I am requesting a complete deletion of this account from my - credit reports : -, - and -.

Synchrony Bank customer in Oklahoma
Oct 17, 2015

* Source: CFPB Complaint Database

Synchrony Bank response to complaint:
Closed with explanation

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