Review and analysis of over 31 complaints against KeyBank NA
KeyBank NA consumers have reported over 31 official complaints related to Application, originator, mortgage broker. Out of the 31 consumer complaints against KeyBank NA, 16% were disputed by the consumer (i.e. the consumer was not happy with how KeyBank NA responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against KeyBank NA resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 3% resulted in non-monetary compensation.
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KeyBank NA Mortgage application, originator, mortgage broker May 3, 2016 - Key bank, -, oregon three years ago nearing retirement my wife and i decided to apply for a fixed interest home mortgage we applied for a locked 3.75 interest rate.we were assured we qualified and signed the contract.the loan officer - would only accept our phisical address even though we told her the U.S.P.S. would not forward our mail .after 50 years of banking at key bank i took over our financing. We just realized we had never received a statement key bank on this loan .key bank finally sent the current statement to our post office box .we immediately realized our loan was actually a... |
KeyBank NA Mortgage application, originator, mortgage broker December 15, 2015 - I bought a house in - -, 2014. We extensively remodeled it and now are trying to refinance to repay the original lender, as I indicated to him I would repay the loan after we were done. I recently discovered, that there was an additional mortgage on the house, filed at the courthouse on - -, 2014, just a couple of workdays before the closing, by KeyBank of -. NOTE THE PRIOR OWNERS RECEIVED THAT $50000.00 lLOAN PROCEEDS PLUS OUR FULL PRICE WE PAID FOR THE HOUSE. I do not understand how KeyBank could have got their loan through underwriting without noting the home was for sale... |
KeyBank NA Mortgage application, originator, mortgage broker November 11, 2015 - I am attempting to sell my current home and to purchase a new home. In - of - I entered agreements with both a buyer of my home and with a seller, to purchase a new home. I have - mortgages - my primary mortgage is with - - -, and my second mortgage ( home equity loan ) is with Key Bank. I filed for a chapter - bankruptcy in - -, and my mortgages, as is the case with nearly all bankruptcies, were debts that were not reaffirmed. Since I remained in my home, I continued to pay both my mortgages. In - -, for reasons that were not shared with me, Key Bank " charge... |
KeyBank NA Mortgage application, originator, mortgage broker March 28, 2015 - I had a Home Equity about to go into repayment, I stopped at a branch to ask as question about if the loan would remain a fixed rate. The sales pitch began and I agreed to a loan for a larger dollar, filled out the app and supplied ALL info asked for. I received a call saying I was approved. A few days later I decided that this new loan would not be in my best interest. I called the branch and left a message for lender that I was no longer interested and I 'll just let the account go into repay. I received messages following up and I 'm sure a likely attempt to change my mind.TODAY I received ... |