MOHELA Communication Tactics Complaints

Review and analysis of over 5 complaints against MOHELA

MOHELA consumers have reported over 5 official complaints related to Communication tactics. Out of the 5 consumer complaints against MOHELA, 60% were disputed by the consumer (i.e. the consumer was not happy with how MOHELA responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against MOHELA resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Communication Tactics Consumer Complaints


MOHELA Debt collection communication tactics called outside of 8am-9pm

December 16, 2015 - Mohela - has called repeatedly. Finally, on - -, 2015, at - - they called and left a voice mail and I returned their call. They were trying to collect a debt from someone with the same last name. I gave what information I had and asked them not to call me again. Again on -/-/2015 at - -, they called and hung up when I answered. On - -, 2015, I phoned them at - and requested that they refrain from calling me after - - and refrain from calling me at all in reference to the debt which I am not a party to. They informed me that they could do neither withou...

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