Review and analysis of over 4 complaints against Vanderbilt Mortgage & Finance
Vanderbilt Mortgage & Finance consumers have reported over 4 official complaints related to Communication tactics. Out of the 4 consumer complaints against Vanderbilt Mortgage & Finance, 50% were disputed by the consumer (i.e. the consumer was not happy with how Vanderbilt Mortgage & Finance responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Vanderbilt Mortgage & Finance resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Vanderbilt Mortgage & Finance Debt collection communication tactics threatened to take legal action December 15, 2015 - Vanderbilt has turned my account over to a law firm, -, - , - -, -, that contacted me to discuss settlement of the account without properly identifying themselves as a debt collector. - - - contacted me on - -, 2015 identifying himself as an attorney who had been retained by Vanderbilt to " handle '' our account. The following is an email in which I have recapped the entire conversation : - -, I appreciate the call yesterday afternoon and believe that a resolution can be reached in this matter. However, I do need to clarify that the amount you have listed as... |
Vanderbilt Mortgage & Finance Debt collection communication tactics frequent or repeated calls July 1, 2015 - calls me most everyday and has called - a day and has called me a -. When I asked them not to call they told me that if I did that my full mortgage amount would be due. ... |