Review and analysis of over 12 complaints against Seterus
Seterus consumers have reported over 12 official complaints related to Communication tactics. Out of the 12 consumer complaints against Seterus, 42% were disputed by the consumer (i.e. the consumer was not happy with how Seterus responded to their complaint) and 100% were processed in a timely manner. 8% of consumer complaints against Seterus resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintStop harassing phone calls, know your rights and what you can do to stop them
Stop Calls
Seterus Debt collection communication tactics frequent or repeated calls June 24, 2015 - We are behind on our mortgage by - payments and some late fees. My husband arranged for - payment to be made from our checking account on a certain date ( following his next payday ). I have since received - phone call requesting immediate payment of the entire amount owed and - calls that I did not answer ( prior to the scheduled date ). Serterus has both of our cell phone numbers and it seems that, since my husband has arranged a payment, they are now calling me. ... |