Review and analysis of over 35 complaints against Santander Consumer USA
Santander Consumer USA consumers have reported over 35 official complaints related to Communication tactics. Out of the 35 consumer complaints against Santander Consumer USA, 11% were disputed by the consumer (i.e. the consumer was not happy with how Santander Consumer USA responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Santander Consumer USA resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 3% resulted in non-monetary compensation.
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Santander Consumer USA Debt collection communication tactics used obscene/profane/abusive language April 7, 2015 - I had recently made settlement arrangements with the recovery department of Santander for a car loan that defaulted last year. I had fallen onto a period of financial hardship due to unemployment and was unable to make my payments. While the settlement agreement was resolved amicably, they have not yet sent me receipt of payment and more importantly, they have not issued the title to the vehicle. This puts me in a very unfortunate position as I am trying to register the vehicle in my state and they are preventing from doing so without the original document. Without registration, I am unable to... |