Review and analysis of over 3 complaints against HSBC North America Holdings Inc.
HSBC North America Holdings Inc. consumers have reported over 3 official complaints related to Billing statement. Out of the 3 consumer complaints against HSBC North America Holdings Inc., 0% were disputed by the consumer (i.e. the consumer was not happy with how HSBC North America Holdings Inc. responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against HSBC North America Holdings Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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HSBC North America Holdings Inc. Credit card billing statement April 1, 2016 - I have called customer service numerous times at - on - - and got people in - that lack SERIOUS training. I was on the phone for over an hour spoke to - # - along with his supervisor - - and both of them were not able to explain to me how my monthly payments were being allocated. I am not in the banking business but to me this is very basic information that should be provided to the customer. Furthermore they stated for me to look at my billing statement to obtain the information I was inquiring about, which by the way I did and it is not there! As a customer I have eve... |
HSBC North America Holdings Inc. Credit card billing statement March 22, 2016 - i need billing history for the account. I need to have full payment history, 1st date of delinquency, last payment date, 1st major delinquency, date account was opened and date account was closed. ... |
HSBC North America Holdings Inc. Credit card billing statement March 18, 2016 - I have a Credit Card account with HSBC, USA. Recently my card was replaced due to suspicious activity on the account. During the following statement period ( janurary, 2016 ), an 'Autopayment ' of the full balance of $3400.00 was taken from my bank ( - Account # - ) without my authorization. This occurred on - -, 2016. I had previously set up the account to deduct the MINIMUM PAYMENT, not the full balance. I contacted HSBC about this. They noticed their error and issued a 'Return Payment '. However, though the return payment showed up on my statement - they did not return the... |