Review and analysis of over 4 complaints against Umpqua Holdings Corporation
Umpqua Holdings Corporation consumers have reported over 4 official complaints related to Taking out the loan or lease. Out of the 4 consumer complaints against Umpqua Holdings Corporation, 25% were disputed by the consumer (i.e. the consumer was not happy with how Umpqua Holdings Corporation responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Umpqua Holdings Corporation resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Umpqua Holdings Corporation Consumer Loan taking out the loan or lease March 7, 2017 - I purchased a commercial vehicle in -/-/2016 from - ( - ) and was informed that the product was a loan and that there were no penalty to payoff the loan. I later learned that - was not the loan holder and that company was Financial Pacific Leasing. I also learned it was not a loan as explained by - and that it was a lease agreement. This information was all learned after I gave them a down payment of $17000.00 on $65000.00. I was under the impression via multiple converstations from the - that my payoff balance $55000.00. The company intentionally misrepresented this inf... |
Umpqua Holdings Corporation Consumer Loan taking out the loan or lease February 9, 2017 - Dear Sir or Madame, In -/-/- I spoke with - [ Address : - -, NY -, Phone -, -, Agent : - ] and expressed the interest in buying the truck and I stated that I am looking for the loan. The agent advised me that he will find the best commercial load for me. In short time he called me and said that they have affordable loan to finance purchase of commercial truck ( - - - ) via -, -. [ Address:- # - WA.- Phone : -, - -. In numerous discussions with broker ( - ), the loan amount is set to total $20000.00, pay-off in - months, plus ad... |
Umpqua Holdings Corporation Consumer Loan taking out the loan or lease July 29, 2016 - The loan was made - 2015 for around -. However when I received the loan instrument It reads in bold letters at the top LEASE WITH OPTION TO PURCHASE however after reading the loan it was my interpretation to purchase the full - would have to be paid then you would have an option to purchase for -. Subsequently I refused to sign the lease. However Pacific Financing - called me at least 30 times swearing the lease did n't read that way. So I agreed to sign the lease and supplemented it with an addendum clarifying the loan amount the interest rate and I had the option of paying the... |