Review and analysis of over 15 complaints against Pentagon FCU
Pentagon FCU consumers have reported over 15 official complaints related to Taking out the loan or lease. Out of the 15 consumer complaints against Pentagon FCU, 7% were disputed by the consumer (i.e. the consumer was not happy with how Pentagon FCU responded to their complaint) and 100% were processed in a timely manner. 7% of consumer complaints against Pentagon FCU resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 27% resulted in non-monetary compensation.
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Pentagon FCU Consumer Loan taking out the loan or lease August 19, 2016 - I applied and was approved for a $40000.00 vehicle loan and PenFed completely mishandled my account to the point of my suspecting intentional manipulation. Pentagon had my $40000.00 loan approved for application # -. I corresponded with one of PenFed 's agents on the phone and he informed me that all I needed to do was submit my purchase order via fax and my loan for $40000.00 would be approved. I thought the extra $700.00 was odd, but I suspected it had to do with filing fees, etc. It turns out that they denied my loan the next day because the original loan amount was $40000.00 a... |
Pentagon FCU Consumer Loan taking out the loan or lease March 30, 2016 - I was sold a car under false pretences on -/-/16, the day I took the vehicle off the lot I noticed it was not what had been promised. I took the vehicle to the manufacturer that informed me the car appeared to be in an accident and any repairs that would be covered under warranty became null and void. I called the dealer and told them I no longer felt comfortable with the vehicle and was going to return it. I called on -/-/16 to put a stop payment with the financial institution and was told it would take 2 days to process. I have called continually for the past several days as to t... |
Pentagon FCU Consumer loan taking out the loan or lease October 24, 2015 - Due to getting out of the military in - I had file Bankruptcy -/-/-and-/-/- ask Pentagon cu for several loans toHelp me along with my credit but they constantly give meThe runaround saying I am not egible for another loan fromThem until I payoff my discharge loan from 33 years agoI would you to look into this matter for me please. ... |
Pentagon FCU Consumer loan taking out the loan or lease September 15, 2015 - On - -, -, I financed a used - - - through the - - - -. The cost of the car after negotiation was $25000.00 ; I put down $10000.00 which brought the car down to $- -. The payments of $340.00 for 48 months began of - -, - with the final payment due on - -, -. After receiving a solicitation from Pentagon Federal Credit Union for a refinance rate of 1.99 % I decided to take the promotion. I contacted PenFed and was told that they would payoff the loan for $6900.00. I received the check from of $6900.00 from PenFed and endorsed it ov... |