Hyundai Capital America Consumer loan department,
Vehicle loan Taking out the loan or lease Ohio
My wife & I jointly purchased a new, -/-/2015 -, using cash, our trade-in, and a loan of $5000.00 from - Finance - the loan being required by - in order to receive a $1000.00 rebate. We asked that title be issued jointly, with right of survivorship, i.e., 'WROS ' appearing after each of our names on the title. Such titling is an estate-planning tool prescribed in the Ohio - - - - website regarding vehicle titling. The - dealer 's Finance Manager refused, saying that - Motors Finance did not allow such modifications to the buyers ' names. We replied that - statutory law gave us that entitlement, and gave him a copy of - Revised Code 2131.12, the applicable statute. After checking with his counterparts and confirming his position, the Finance Manager promised to check with supervisors at - Motors Finance the next day. When we followed-up, the Finance Manager said he had checked as promised, and reiterated the refusal. Upon contacting the - Attorney General 's Complaint Department, we were told they had no jurisdiction, and referred us to the Comptroller of the Currency @ -. That Office, in turn, said they had no jurisdiction, since - Motors Finance was neither a bank nor a credit union, and referred us to the Federal Trade Commission, which referred us to this website.
Hyundai Capital America customer in Ohio
Mar 29, 2015
* Source: CFPB Complaint Database
Hyundai Capital America response to complaint:
Closed with explanation
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