Hyundai Capital America Consumer Loan Complaint

Vehicle loan Taking out the loan or lease

Hyundai Capital America Consumer loan department,

Vehicle loan Taking out the loan or lease Ohio

My wife & I jointly purchased a new, -/-/2015 -, using cash, our trade-in, and a loan of $5000.00 from - Finance - the loan being required by - in order to receive a $1000.00 rebate. We asked that title be issued jointly, with right of survivorship, i.e., 'WROS ' appearing after each of our names on the title. Such titling is an estate-planning tool prescribed in the Ohio - - - - website regarding vehicle titling. The - dealer 's Finance Manager refused, saying that - Motors Finance did not allow such modifications to the buyers ' names. We replied that - statutory law gave us that entitlement, and gave him a copy of - Revised Code 2131.12, the applicable statute. After checking with his counterparts and confirming his position, the Finance Manager promised to check with supervisors at - Motors Finance the next day. When we followed-up, the Finance Manager said he had checked as promised, and reiterated the refusal. Upon contacting the - Attorney General 's Complaint Department, we were told they had no jurisdiction, and referred us to the Comptroller of the Currency @ -. That Office, in turn, said they had no jurisdiction, since - Motors Finance was neither a bank nor a credit union, and referred us to the Federal Trade Commission, which referred us to this website.

Hyundai Capital America customer in Ohio
Mar 29, 2015

* Source: CFPB Complaint Database

Hyundai Capital America response to complaint:
Closed with explanation

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