Nationstar Mortgage Making/Receiving Payments, Sending Money Complaints

Review and analysis of over 7 complaints against Nationstar Mortgage

Nationstar Mortgage consumers have reported over 7 official complaints related to Making/receiving payments, sending money. Out of the 7 consumer complaints against Nationstar Mortgage, 29% were disputed by the consumer (i.e. the consumer was not happy with how Nationstar Mortgage responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Nationstar Mortgage resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Making/Receiving Payments, Sending Money Consumer Complaints


Nationstar Mortgage Bank account or service making/receiving payments, sending money

July 18, 2016 - My loan was recently transferred to Nationstar -/-/16. Prior to transfer I had property damage to my home -/-/16. My first contractor did not complete the necessary work, I hired a new contractor. I sent the documents to Nationstar who stated they would not begin paying since my claim was over $300000.00 to my new contractor because there was no license submitted. Myself and my new contractor informed them my state no longer provides licenses, however they insist they did. My house can not be fixed since they will not disburse any funds without license. In my states old law requi...

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Nationstar Mortgage Bank account or service making/receiving payments, sending money

January 23, 2016 - Nationstar mortgage services on mortgages are condoning identity theft, invalid mortgage paperwork, not answering questions according to respa, and providing answers without investigating, not listening to the customer, honoring documents that are copies or were never signed, copies provided to the form me and saying there legal. So far nationstar mortgage has provided a invalid original note deed of assignment, deed of trust, a invalid deed of trust provided to them by - - - on a closed remic and assigned 9 years after the closure date. Provided invalid loan modification that was nev...

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