Nationstar Mortgage Bank Account Or Service Complaint

Other bank product/service Making/receiving payments, sending money

Nationstar Mortgage Bank account or service department,

Other bank product/service Making/receiving payments, sending money North Carolina

My loan was recently transferred to Nationstar -/-/16. Prior to transfer I had property damage to my home -/-/16. My first contractor did not complete the necessary work, I hired a new contractor. I sent the documents to Nationstar who stated they would not begin paying since my claim was over $300000.00 to my new contractor because there was no license submitted. Myself and my new contractor informed them my state no longer provides licenses, however they insist they did. My house can not be fixed since they will not disburse any funds without license. In my states old law required contractor license over $30000.00. I informed them I would just hire several contractors whose claims would not total over $30000.00 each they said they still would not pay claim without license. I need to have my home repair so I can move back in my home. But do n't seem to be able to get funds to repair which my Nationstar will not release. My insurance adjustor has only allowed 3 months for repairs to be completed and my time is running low.

Nationstar Mortgage customer in North Carolina
Jul 18, 2016

* Source: CFPB Complaint Database

Nationstar Mortgage response to complaint:
Closed with explanation

Consumer disputes how Nationstar Mortgage handled their complaint

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Contact Nationstar Mortgage

https://www.nationstarmtg.com/
888-480-2432
[email protected]
PO Box 619098
Dallas TX 75261
Nationstar Mortgage
Nationstar Mortgage

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