Other bank product/service Making/receiving payments, sending money
Nationstar Mortgage Bank account or service department,
Other bank product/service Making/receiving payments, sending money North Carolina
My loan was recently transferred to Nationstar -/-/16. Prior to transfer I had property damage to my home -/-/16. My first contractor did not complete the necessary work, I hired a new contractor. I sent the documents to Nationstar who stated they would not begin paying since my claim was over $300000.00 to my new contractor because there was no license submitted. Myself and my new contractor informed them my state no longer provides licenses, however they insist they did. My house can not be fixed since they will not disburse any funds without license. In my states old law required contractor license over $30000.00. I informed them I would just hire several contractors whose claims would not total over $30000.00 each they said they still would not pay claim without license. I need to have my home repair so I can move back in my home. But do n't seem to be able to get funds to repair which my Nationstar will not release. My insurance adjustor has only allowed 3 months for repairs to be completed and my time is running low.
Nationstar Mortgage customer in North Carolina
Jul 18, 2016
* Source: CFPB Complaint Database
Nationstar Mortgage response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.nationstarmtg.com/ |
Phone | 888-480-2432 |
[email protected] | |
Address | PO Box 619098 Dallas TX 75261 |
Nationstar Mortgage | |
Nationstar Mortgage |
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