Review and analysis of over 2 complaints against Experian
Experian consumers have reported over 2 official complaints related to Unexpected/Other fees. Out of the 2 consumer complaints against Experian, 0% were disputed by the consumer (i.e. the consumer was not happy with how Experian responded to their complaint) and 100% were processed in a timely manner. 50% of consumer complaints against Experian resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Experian Other financial service unexpected/other fees July 17, 2015 - Experian was one of three credit agencies I used to collect my free annual credit report. Because credit reports do n't actually present your score, I purchased one online from Experian for about $5.00. During this process, I apparently agreed to a recurring monthly membership fee of $20.00. I agreed to no such thing, at least not voluntarily. It is possible I missed some auto-filled check box or something else that indicated as such. I contacted Experian about two days after the charge posted to my account to explain my situation. After talking to her supervisor, -, the support person,... |