Review and analysis of over 12 complaints against First Niagara Bank
First Niagara Bank consumers have reported over 12 official complaints related to Billing disputes. Out of the 12 consumer complaints against First Niagara Bank, 25% were disputed by the consumer (i.e. the consumer was not happy with how First Niagara Bank responded to their complaint) and 92% were processed in a timely manner. 17% of consumer complaints against First Niagara Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 25% resulted in non-monetary compensation.
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First Niagara Bank Credit card billing disputes October 7, 2015 - Originally some one used my credit card in -. I never was getting any bills. In - i took out a loan, the bank never notified me that there is an outstanding balance, because I would have questioned it and disputed. In - i got a letter of bank collection. That is when i started to question. I spoke on the phone with the bank and cancel my card. I spoke with another representative to file dispute claim. Not once did the rep mentioned that it was too late to file it. In - i get letter stating it was too late to dispute and i am liable for all charges including late. I filed complaint ... |