Santander Bank US Customer Service / Customer Relations Complaints

Review and analysis of over 4 complaints against Santander Bank US

Santander Bank US consumers have reported over 4 official complaints related to Customer service / Customer relations. Out of the 4 consumer complaints against Santander Bank US, 25% were disputed by the consumer (i.e. the consumer was not happy with how Santander Bank US responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Santander Bank US resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Customer Service / Customer Relations Consumer Complaints


Santander Bank US Credit card customer service / customer relations

March 18, 2017 - In in -/-/-, I applied for a Santander " - '' card at a branch in -, MA. I also signed up for a checking account with them. I used both for a few months, and quickly realized the service was terrible and they were using deceptive business tactics. Just one example, the man who signed me up said there would be no annual fee whatsoever, yet there was. I closed the debit account, but continued using the card in certain circumstances so my credit would not be destroyed. In -/-/-, I left for - to work for a year. Before leaving, I paid off everything on the card. I pride myself f...

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