BB&T Financial Customer Service / Customer Relations Complaints

Review and analysis of over 4 complaints against BB&T Financial

BB&T Financial consumers have reported over 4 official complaints related to Customer service / Customer relations. Out of the 4 consumer complaints against BB&T Financial, 25% were disputed by the consumer (i.e. the consumer was not happy with how BB&T Financial responded to their complaint) and 100% were processed in a timely manner. 25% of consumer complaints against BB&T Financial resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Customer Service / Customer Relations Consumer Complaints


BB&T Financial Credit card customer service / customer relations

April 1, 2016 - BB & T sent me a letter saying I have " delinquent credit obligations with BB & T ''. I only have - open account with BB & T, it has a - balance and has for over six months. It is not delinquent. The letter also says " We have told a credit bureau about a late payment, missed payment, or other default on your account '' There is no late payment on my credit file and my account has a - balance so they have no right to do this. They have taken adverse action against me based off this information and I would like for them to remove all erroneous information from my account with them an...

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