Review and analysis of over 99 complaints against Wells Fargo
Wells Fargo consumers have reported over 99 official complaints related to Customer service / Customer relations. Out of the 99 consumer complaints against Wells Fargo, 15% were disputed by the consumer (i.e. the consumer was not happy with how Wells Fargo responded to their complaint) and 99% were processed in a timely manner. 12% of consumer complaints against Wells Fargo resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 5% resulted in non-monetary compensation.
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Wells Fargo Credit card customer service / customer relations October 12, 2015 - Within the last week I have tried to use the card for a online - purchase - separate times. - separate days. Each time I contacted customer service and was told there was nothing wrong with the account and I should be able to make the purchase. On -/-/2015 I decided to go to Dillard 's @ - Mall in - -, MO. Once again the purchase for $24.00 was declined after several attempt 's made by the cashier -. So - looked the account information up using my driver license and social security. The system gave her a account number that was completely different than the -... |
Wells Fargo Credit card customer service / customer relations September 8, 2015 - I just called Wells Fargo bank Personsl Line of Credit. Tried to make a payment of $360.00. - - was rude and would take my payment. ... |
Wells Fargo Credit card customer service / customer relations August 16, 2015 - I have - had until yesterday - a Dillard 's credit card, which is administered by Wells Fargo. I generally have paid my bill for Dillard 's online, and have typically received an email confirming my electronic payment. This month, Wells Fargo also sent a letter by mail to confirm scheduling an electronic payment. On - I called Wells fargo to request that they not mail a confirmation to me in the future, to stop sending paper, and was told by a supervisor - - - that by law they have to send both an email and a hard copy letter. I asked why they are held to different standards ... |