Review and analysis of over 4 complaints against Wells Fargo & Company
Wells Fargo & Company consumers have reported over 4 official complaints related to Cash advance fee. Out of the 4 consumer complaints against Wells Fargo & Company, 25% were disputed by the consumer (i.e. the consumer was not happy with how Wells Fargo & Company responded to their complaint) and 75% were processed in a timely manner. 25% of consumer complaints against Wells Fargo & Company resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 25% resulted in non-monetary compensation.
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Wells Fargo & Company Credit card cash advance fee January 23, 2017 - Disputed both online and - number but both paths ran into errors on site and representative unable to process dispute. Online dispute stopped at step 1 with error a support evidenced attached. Representative attempted to defer and re-direct to a new department. That department was -. Requested an escalation but - - only was listening in the background and did not announce herself. Stayed on hold for 1/2 hour and was finally transferred from - to Supervisor - .also - deferred back to - to escalate and stayed on hold for 50 minutes on hold and still no escalation. Finally... |
Wells Fargo & Company Credit card cash advance fee November 18, 2016 - I have - issues here. First, in - 2016 through Wells Fargo 's online banking, I had accidently pulled out $200.00 as a cash advance ( really easy to do with their online system, no warning that it was a cash advance transfer and not a payment ). I called in as soon as I realized my mistake ( same day ) to request that the cash advance transfer be overturned as I meant to make a $200.00 payment to the credit card. After speaking with the representative, they told me to go ahead and transfer the $200.00 back to the account and go ahead and make the payment that I originally intended ... |
Wells Fargo & Company Credit card cash advance fee August 9, 2016 - Account PLATINUM CARD - Transaction Date -/-/2016 Posting Date -/-/2016 Description CASH ADVANCE FEE & lt ; REFERENCE - & gt ; Amount $52.00 Company 's website will not allow consumer to dispute fees and also refuses to remove fees from phone call as well. Attached form shows that the website errors out and does not even allow consumers to even raise a concern effectively blocking them from a dispute of a charge.... |
Wells Fargo & Company Credit card cash advance fee June 22, 2016 - Wells fargo Visa card and checking account - demanded over numerous years that all overdraft protection be removed and was assured it was not. each time I overdrafted it, it took from my credit card, allowing me to continue using my debit with no clue I had a - balance. what should have been a one time fee and my card decline on the next purchase turned into multiple " lower fees meant to save me money and help me continue shopping ''. these added up to far more than the one time fee. sure enough, happened again. only this time, the overdraft fee turned into a fee hitting me from the checki... |