Review and analysis of over 5 complaints against FirstBank
FirstBank consumers have reported over 5 official complaints related to Problems caused by my funds being low. Out of the 5 consumer complaints against FirstBank, 20% were disputed by the consumer (i.e. the consumer was not happy with how FirstBank responded to their complaint) and 80% were processed in a timely manner. 40% of consumer complaints against FirstBank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 20% resulted in non-monetary compensation.
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FirstBank Bank account or service problems caused by my funds being low May 27, 2016 - I am putting in this complaint on behalf of my nephew, - -. The complaint is against First Bank. He was - years old and a - when he opened the account in 2014. I went with him to the bank and made sure that he had opted out of the Bank paying for anything if he had no funds in his account. He had borrowed some money from another financial institution and they were withdrawing monthly payments out of his account. He lost his job and his account dwindled to -. It was our understanding that he was ok as far as the bank was concerned since we had told them not to pay for anything if... |