Review and analysis of over 7 complaints against Whitney Bank
Whitney Bank consumers have reported over 7 official complaints related to Problems caused by my funds being low. Out of the 7 consumer complaints against Whitney Bank, 29% were disputed by the consumer (i.e. the consumer was not happy with how Whitney Bank responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Whitney Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Whitney Bank Bank account or service problems caused by my funds being low May 11, 2016 - On - -, - I was added as a co-owner on to my spouses checking account. Over time from then until now, I have been in contact with the Branch Manager, - -, on many occasions to request assistance with helping my account not get NSF charges. I have contacted - by email, and still have all of these emails, if necessary. Today, again after my account has received NSF fees, I contacted - again. She then proceeds to tell me that there is an " OPT OUT '' option, so when the check card is used and the funds are not available, the card will not be able to be used. My complaint is... |
Whitney Bank Bank account or service problems caused by my funds being low May 28, 2015 - I am - of those people who opted out of overdraft protection because I did n't think we would need it with a household account and a personal account for myself. Then when I started paying bills all was well with the world then I started getting an overdraft notice because on their online site there is a button to click to use the household account or the personal. Several times now money is in the account and I click on the button but it charges me overdraft and pulls from the personal. This time I paid homeowners and car insurance and they hit me with - ODs in my personal account and I... |