Ideal Collection Services, Inc. Issue Resolution

Resources for resolving common issues with Ideal Collection Services, Inc. products and services

The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.

The CFPB will forward your complaint to Ideal Collection Services, Inc. and work to get a response. After your complaint is forwarded, Ideal Collection Services, Inc. has 15 days to respond to you and the CFPB. Ideal Collection Services, Inc. is expected to close all but the most complicated complaints within 60 days.

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New Ideal Collection Services, Inc. Consumer Complaints


Ideal Collection Services, Inc. Debt collection attempts to collect debt not owed debt is not yours

November 8, 2018 - In response to your response from previous report number : - about IDEAL COLLECTION SERVICES, INC This is what you wrote : I am confused as at the beginning of your complaint, you acknowledge receiving our response dated -/-/- and at the end of your complaint you state instead of us responding we waited 2 years to report the account to the credit bureaus. In my -/-/- response I offered a payment plan to avoid the account from being forwarded to the national credit bureaus and sent the validation of the claim. Attached, please find a copy of my response along with the documents tha...

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Ideal Collection Services, Inc. Debt collection attempts to collect debt not owed debt was result of identity theft

September 7, 2018 - Ideal collection services is falsely adding a collections account to my credit report. I was NEVER contacted by this company in regards to such claim. I was never provided any documents, i was spoken to very rudely when i called them. I was advised from them to send a copy of my ID & Affidavit to dispute this issue. Which i did! But still no response from them. They have refused to remove this item from my credit report. They're very unprofessional and spoke to me so disrespectfully. I am very concerned with what they're going to do with my personal information that was sent to dispute this ne...

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Ideal Collection Services, Inc. Debt collection took or threatened to take negative or legal action threatened or suggested your credit would be damaged

March 19, 2018 - This will be the 4th complaint i want to CFPB to take action i have a police report as the past 3 reports i have submited i have a police report actually i have 3 of them Ideal collections wants a fraud affidavid form as the police stated this form does not exist they keep asking for my ID this means whoever used my identity in fraud did not have it or pic is not me, they state signature is mine i state it is not as someone as well in 2012 also files a false tax return in my name using this addy same place they say i owe the debit, this will be the final chance to delete this as they again are...

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Ideal Collection Services, Inc. Credit reporting incorrect information on credit report information is not mine

April 13, 2017 - The charge does not belong to me and my identity has been stolen. I send the affidavit as requested to Ideal collection services and still have had no response....

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Ideal Collection Services, Inc. Debt collection communication tactics threatened to take legal action

April 3, 2017 - I just learned that I have an account in collections with this company. I do not have an account number or any other identifying information since I have not received any contact from this company. They are collecting on behalf of - - -, an apartment complex that I no longer reside at. My family left - - on bad terms and they charged us for a number of items which we disputed but to no avail. In the end we sent a check to the company and we heard nothing further so we assumed there was no further action needed. We have n't received any dunning notice, verification of debt, notic...

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Ideal Collection Services, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine

February 22, 2017 - i asked from the collection company to provide me the contract they have for -, with my right name and my SSN on the contract, they refused. when i asked from them to varified with me the information on the contract over the phone, the lady i spoke with her she insisted 3 times that my correct name on the contract with SSN. i asked from her to read for me the name on the contract, she read it wrong and when i asked form her to read my SNN on the contract, she said there is no SNN on the contract. so how they reported me based on the contract they claimed that belong to me if the name on t...

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Ideal Collection Services, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine

February 21, 2017 - I have made multiple requests to - and - to send me proof of this debt owed and still have not received. They send back a letter stating verified. I have contacted Ideal Collection Services to ask for a contract between them and I but have not received anything. I am currently threatening to be homeless due to apartment agencies and mortgage companies showing I owe money to an apartment complex that I do not owe. They also have these documents under - - and I was not - - at that time due to my divorce....

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Ideal Collection Services, Inc. Debt collection cont'd attempts collect debt not owed debt was paid

February 5, 2017 - I was renting an apartment at - in -, FL -/-/--/-/-. Upon leaving I verified with previous owner - that the account was paid in full. In -/-/- the complex was sold by previous owners - and - ( Last names unknown. ) New owners know nothing about this. Now, - years later, Ideal collection agency is posting negative information. I disputed but the information was not removed. I called Ideal and they gave me the run around and are not immediately forthcoming with any information. I called - and it was sold thus they have no information. Ideal refuses to pr...

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Ideal Collection Services, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine

November 18, 2016 - *the dates mentioned below are recalled to the best of my knowledge. This debt arose from a rental lease on a townhome in - - condominiums, the property was managed by - - in -, FL. I was on a previous lease for the same address from - - to - - : this lease included myself ; my husband ; and our roommate. During this lease all rental payments were made as required per the agreement. After the - lease ended, my husband and I moved out and a vacate agreement was completed. The remaining tenant chose to stay in the townhome and signed a lease by himself as the tena...

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Ideal Collection Services, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine

November 11, 2016 - On -/-/- I became aware of a company by the name of Ideal Collection Services, reporting a debt of $94.00 on my credit report. I immediately reached out to the company via certified mail to get further details and clear up any errors. The company then responded by sending me a copy of - page from my lease agreement, which still did not justify or prove the debt is owed. After receiving the response letter, I reached out to the company by phone. I informed them that they were in violation of reporting a debt that I did not owe and asked them to provide details on the debt. The represe...

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Ideal Collection Services, Inc. Debt collection cont'd attempts collect debt not owed debt resulted from identity theft

November 7, 2016 - IDEAL COLLECTION SER ACCOUNT NUMBERs : - -/-/- - - - - -, FL - Phone : - ATTENTION TO DISPUTE DEPARTMENT : Dear - : I am a victim of identity theft. An identity thief used my personal information without my permission to open an account several account in my name this debt is not mine. I have enclosed proof of my identity and a copy of my Identity Theft Report. In accordance with the Fair Debt Collection Practices Act, I am asking you to stop collection proceedings against me and stop communicating with me about this debt, except as the Fair Credit Reporting...

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Ideal Collection Services, Inc. Debt collection disclosure verification of debt right to dispute notice not received

November 4, 2016 - An apartment complex has submitted communication to a collection agency that i vacated the rental property without notice and they also are looking to collect damages. I vacated the property in -/-/- with an inspection report and a " ok '' from management. -/-/- it hits my inspection report and I realize the debt as I was trying to finance a car. Does 5 years break the statue of limitations even if the charges were legitimate?...

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Ideal Collection Services, Inc. Debt collection disclosure verification of debt not given enough info to verify debt

October 25, 2016 - There is an account that I have disputed and requested validation of and nothing has been received. Please help assist me...

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Ideal Collection Services, Inc. Debt collection false statements or representation attempted to collect wrong amount

July 27, 2016 - This debt is from my apartment community and is invalid. I had discussed this " debt " with management in which they informed me my damage deposit would be used to re paint - walls. My community is charging me $380.00 to paint - walls when I was told that it was ok to paint, and that they would cover the cost from my - of dollars damage deposit that I left. This is a falsified debt that is forged in an attempt to make more money. This apartment community is unfair. I have the original invoice for the paint job they did to repait the walls and it was no where near $380.00 it was si...

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Ideal Collection Services, Inc. Debt collection taking/threatening an illegal action attempted to/collected exempt funds

November 5, 2015 - I moved out of an apartment - on -/-/-. -/-/- I received phone calls from Ideal Collection Agency for $930.00, that the leasing company was charging me for damages to the apartment. Prior to this I had not received a notice or call from the leasing company regarding the charges. They claimed that they sent a certified letter to the address on file. However, I never received the letter, and even have an email proving that I updated my new mailing address within 30 days after moving. According to Florida statute -, the leasing company has 30 days to send me a certified notice o...

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Ideal Collection Services, Inc. Debt collection communication tactics used obscene/profane/abusive language

October 26, 2015 - Contacted Ideal Recovery Services - - - - - -, FL - to settle a debt. Company withheld offering a settlement to the original creditor ( i.e., did not even present the offer ). Even once I/consumer disclosed that the original creditor would accept a settlement of at least - if presented ( per their agreement they should at the very least present an offer ) - - and another female debt collector of the company said they would not uphold their agreement with the account holder because I should have paid the bill, and not wait until the bill was stopping me from gettin...

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Ideal Collection Services, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine

August 31, 2015 - I rented an apartment at - - in -, Florida for over two years. I always paid my rent on time. I gave over sixty ( 60 ) days notice that I was moving out. This was over a year ago. - - is trying to claim I owe them money. I do not owe them any money. They never refunded my deposit. I did not damage the apartment in anyway. - and - - will not remove the item from my credit report. I spoke with the office manager at - -, and - - at - - -. They told me good luck on ever renting another apartment if I did n't pay them money. They are trying to blackmail ...

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Ideal Collection Services, Inc. Debt collection communication tactics threatened to take legal action

August 15, 2015 - ideal collection stepped in trying to collect a debt in an inproper matter and not and threatened to take legal action as if it were a suit. when im in a suit with - as the defendant and em as a plaintiff for funds thats owed to me and slander on a contract leased and not delivering agreement back like should. ...

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