Resources for resolving common issues with Cash Express, LLC products and services
The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.
The CFPB will forward your complaint to Cash Express, LLC and work to get a response. After your complaint is forwarded, Cash Express, LLC has 15 days to respond to you and the CFPB. Cash Express, LLC is expected to close all but the most complicated complaints within 60 days.
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Cash Express, LLC Payday loan payment to acct not credited payment to acct not credited March 8, 2017 - This company has illegally shared information about my payday loan without my written consent to my significant other and to my minor brother.... |
Cash Express, LLC Payday loan payment to acct not credited payment to acct not credited February 12, 2017 - Cash express in - TN. Is there number - - -. They will not accept my payment demand me to have my payment of - besides the - that i originally make my payment on the - of each month Cash express knowledge me that starting in - they will be offering flex loans and my loan will need to be changed over to it if I did not have it paid off by then. I went in to pay my payment they refused it cause my income was not income and told me they can not accept my income that was on paper cause my employer does not have a landline business phone number ... ...... |
Cash Express, LLC Payday loan charged bank acct wrong day or amt charged bank acct wrong day or amt November 16, 2016 - I 've been a customer off and on for several years. Worked for the company for 9 months recently. Had current loans with them, that were not due. Left the company, because I was offered a more lucrative position and they kept my entire last paycheck to pay off loans that were not currently due. I have - children ato home and $700.00 this close to -/-/- is devastating to my family. This is disgusting and a foul way to treat someone that was a loyal customer long before they were an employee.... |
Cash Express, LLC Payday loan can't contact lender can't contact lender September 7, 2016 - I have spoken with the actual owner on more than one occasion, and have filed previous complaint here. Theses people will not stop calling my phone. We do not have any loans with them at all. They are continuing to call my phone. I want them to stop harassing me. I will obtain an attorney and sue for harassment if this is not stopped. The owner has assured me on more than one occasion that they would never call again, but they are still calling.... |
Cash Express, LLC Payday loan can't contact lender can't contact lender January 26, 2016 - I had a payday loan with a company several years ago and paid if off. Now after several years they are trying to reach me by phone to get me to come back and do business with them. when they call i dont answer so now they starting calling the references that i had listed on my original application with them. they called my wifes cell phone number and highly upset her, i feel as if my privacy was compromised. I will never do business with this crooked company again, i never gave permission for references to be called on a closed account. they are so desperate for business they have stooped to c... |
Cash Express, LLC Debt collection taking/threatening an illegal action sued w/o proper notification of suit December 29, 2015 - I was unable to pay my payday loan with cash express in - ky. Even after I tried to set up a payment with them, they have called every day. even had a collection agencency call. I was suppose to be able to set up a payment with them. Now cash express is saying I cant make payments. They was at my door this morning to collect.. Not sure if its illegal to harass people at there residents. But this is very over whelming. Please let me know what I need to do? ... |
Cash Express, LLC Payday loan charged fees or interest i didn't expect December 6, 2015 - I - - took a loan out with cash express and right now as it stands I am going though a financial hard time and I will admit I do owe it just recently cash express came to my mom and dad 's house and delivered paperwork to my mom while I was away and I offered them $100.00 a month and they would not accept the payment and told me they would see my - in court. and I do draw a - check so just recently I typed up a cease and decease form and mailed it to the corporate headquarters and the local store of cash express on -/-/2015 and just recently I just received - letters - fr... |
Cash Express, LLC Payday loan can't contact lender November 6, 2015 - I had a cash payday loan with cash express have been paying until I got in a finical bind, I tried to talk with them to see if they had some kind I payment plan or something I could do to make paying easier they said no and refused to work with me, now they have started harassing me by calling my home demanding money and also come to my home demanding their money and leaving letters on my door when I am not at home is there any way to stop them from coming to my home ... |
Cash Express, LLC Payday loan charged fees or interest i didn't expect September 9, 2015 - I went on vacation 1 day before - of my pay dates which was -/-/15, so the company said they would make my due date on -/-/15 since I was returning from vacation on -/-/15 and the company would be closed until -/-/15. They led me to believe my next pay date would be on -/-/15. Instead I paid my payday loan and they set it for -/-/15 instead of the -/-/15 I had been told. so in 3 days I would be paying another - fee for a payday loan. I believe this is wrong and a way to take advantage of payday loan customers. I believe this companies need to be ... |
Cash Express, LLC Debt collection taking/threatening an illegal action threatened arrest/jail if do not pay March 27, 2015 - I could no longer pay these enormous charges so I hired a company in FL to take over for me. Either they did nothing or the Pay Day loan company will not accept their terms. I get several letters a week and they have threatened to take civil action against me. I am over - and I get a - check. ... |
Cash Express, LLC Payday loan can't contact lender March 20, 2015 - I hired a company to deal with Cash Express in - TN but the manager of the store has written me a letter threatening civil action. Their corporate office sends letters like - or - at a time. The company I hired said they have contacted them but they do n't let up. Address : - - - -, -, TN - : ( - ) - This is their corporate headquarters. I am on - and I could no longer afford the outrageous fees they were charging. ... |