Resources for resolving common issues with WLCC products and services
The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.
The CFPB will forward your complaint to WLCC and work to get a response. After your complaint is forwarded, WLCC has 15 days to respond to you and the CFPB. WLCC is expected to close all but the most complicated complaints within 60 days.
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WLCC Payday loan charged fees or interest i didn't expect charged fees or interest i didn't expect February 16, 2017 - I 'm being charged 611 % interest my original loan was for - I already paid over - back and then some. I have been trying to contact to resolve the debt and have had no luck?... |
WLCC Payday loan can't stop charges to bank account can't stop charges to bank account October 11, 2016 - I took out payday loans when my husband was n't working ( a 15 month period ) so that we would not have to pay car payments, housing, or utilities late. Since then the interest has eaten us alive where we ca n't pay them off. We 've had to pay them off and renew multiple times and now I have found out they are n't even licensed in Oklahoma. They withdraw the funds from - and I am having to close my account. I was told to file a complaint since they are n't licensed to do business in Oklahoma. Please advise. Thank you.... |
WLCC Payday loan can't stop charges to bank account can't stop charges to bank account August 8, 2016 - I had to close my bank account to prevent Green Circle from taking money out of my account! ( - - -, - -, - ) Now I 'm receiving threatening e-mails from Green Circle stating that they are going to contact my references, and I received 2 emails from Green Circle that they are going to do a Wage Assignment ... last time I checked I did not volunteer for a Wage Assignment and two I realized that Green Circle is n't licensed!!!... |
WLCC Payday loan charged fees or interest i didn't expect charged fees or interest i didn't expect July 18, 2016 - I took out a loan the Leander was taking hundreds of dollars out of my account per month but the debt was not being paid off after several weeks of paying I was told there is an $8.00 a day interest rate I do not think that is fair and I know the loan should be paid but now lender is threating wage garnishment... |
WLCC Payday loan charged bank acct wrong day or amt charged bank acct wrong day or amt April 4, 2016 - On -/-/16 I logged in to Arrowheadadvance.com to check my payment date is it said -/-/16. My account was debited $120.00 on -/-/16. I have already paid over $510.00 in fees on - loans. The website did n't align with the debits. Arrowheadadvance is not licensed to lend in Minnesota and is charging usury fees. ... |
WLCC Payday loan charged fees or interest i didn't expect charged fees or interest i didn't expect March 29, 2016 - - - keeps calling me about my loan with Arrow head loans, In - I went with progressive debit relief to pay them off and Arrow head is not to call me any more and I am still getting calls from Arrow Head - -, now he has some guy calling from - to my family telling them they are sueing me for check fraud. When I called the number they refused to talk with me. They have both been told to call - at - to handle the matter and they refuse ..It is out of control. ... |
WLCC Payday loan can't contact lender can't contact lender February 26, 2016 - Lender Will not stop calling my place of employment ... |
WLCC Payday loan charged fees or interest i didn't expect charged fees or interest i didn't expect January 18, 2016 - I took out a - loan in - 2015, they were not clear in the terms, though I questioned them, and was provided false answers since then they have been garnishing my account every two weeks for at least - some weeks -, I have called multiple times, and tried to pay them in full, but have been unable to, I 'm being told that 's not how it works, I have paid over - for this loan so far, I just want to be able to pay it off and be done. Please help. ... |
WLCC Payday loan charged fees or interest i didn't expect charged fees or interest i didn't expect December 28, 2015 - I received an installment loan of $500.00 on - -. On the phone, I was informed that I could pay it in advance. I was not given any payment options at that time, just told that payments would be automatically debited but I could pay in advance. I then received my loan agreement, which did not require a signature, rather a typed name and typing " I agree '' which was taken from the application and not the agreement. Please see attached screenshot showing how I received my loan agreement and please note that instructions to sign and return are not included, nor is contact information. O... |
WLCC Consumer Loan problems when you are unable to pay problems when you are unable to pay December 1, 2015 - I Advised arrowhead advance to not call my at my place of employment. They continue to call it time after time and argue with me on the calls when I advise them not to call me. It harassment and I can get fired for this. ... |
WLCC Debt collection communication tactics frequent or repeated calls September 16, 2015 - Lender continues to call my place employment - - - - - - -. Leaving messages with co-workers ... |
WLCC Payday loan charged fees or interest i didn't expect April 28, 2015 - Lender sent a wage garnishment to my employer and added all these fee 's loan was for - and now they are telling me I have to pay back $900.00 ... |
WLCC Payday loan can't stop charges to bank account April 28, 2015 - I received a payday loan and it was well above what I was expecting after talking to the lender Arrowhead Advance, I also told them not to take anymore money out of my account since the loan plus addition interest was paid and If I do owe them more money I do n't want them taking it out of my account I will settle with them but they refused. I bank with - - in Michigan ... |