Resources for resolving common issues with First Advantage Corporation products and services
You can reduce the number of unwanted calls from First Advantage Corporation you get by signing up for the National Do Not Call Registry. It's free. Visit http://donotcall.gov to register your number.
How do I register?
Add your phone number for free by visiting http://donotcall.gov, or calling 1-888-382-1222 from the phone you want to register (TTY: 1-866-290-4236)
If you register online, you will receive a confirmation email from http://donotcall.gov. You must click on the link in the email within 72 hours to complete your registration.
How long does it take?
Your phone number should show up on the Registry the next day. Most sales calls will stop once your number has been on the Registry for 31 days. You can verify that your number is on the Registry by visiting http://donotcall.gov or calling 1-888-382-1222.
Where can I file a complaint about an illegal sales call or a robocall?
To file a complaint, visit http://donotcall.gov, or call 1-888-382-1222 (TTY: 1-866-290-4236).
Will I hear back from the FTC regarding my complaint?
Due to the volume of complaints, the FTC cannot respond directly to every complaint. The FTC and other law enforcement agencies analyze complaints to spot trends and to identify and take action against the people responsible for these illegal calls.
What's a Robocall?
If you answer the phone and hear a recorded message instead of a live person, it's a robocall. You've probably gotten robocalls about candidates running for office, or charities asking for donations. These robocalls are allowed. But if the recording is a sales message and you haven't given your written permission to get calls from the company on the other end, the call is illegal. In addition to the phone calls being illegal, their pitch most likely is a scam.
What Should You Do If You Get a Robocall?
If you get a robocall:
First Advantage Corporation Credit reporting incorrect information on credit report public record November 22, 2016 - Fist Advantage was hired to do a background check on me by - 's ( - ). They falsely reported that I was convicted of a felony. After numerous lies being told to me and multiple dispute " tickets '' opened they say that they have updated - yet I am still being told that they have yet to hear. This is costing me financially. If they would have cleared up a honest mistake from the start I would n't be this frustrated but due to the gross negligence of their " investigation '' team I am suffering. As a " background check '' investigation company they should be able to see these things. I ... |
First Advantage Corporation Credit reporting credit reporting company's investigation problem with statement of dispute August 5, 2016 - As this is the only soapbox I can use to complain about the credit monitoring services I wish to complain over and over again until this system is fixed or got rid of. I came to this country as an - 30 yrs ago. I worked, paid taxes all this time and paid my debts. I decided to go back to school at the age of -. I applied for a - plus loan. I was denied. I was never given the specific reason for the denial. but it could have been one of the four following. A collection account, a tax lien. I was denied a job in - because of -. I actually paid off the IRS tax lien. I was denied a ... |
First Advantage Corporation Credit reporting incorrect information on credit report public record July 28, 2016 - After disputing my criminal background history with the background investigation company they still report inaccurate negative information to perspective employers. The company failed to verify that the information matches completely with all my personal information given. They also failed to acknowledge ( FCRA 605 ( b ) ( 3 ) ; in which the length of time to report negative information, which is supposed to be a length of 7 years for negative information and unless the position applied for also will make over the amount of $75000.00 per year, per FCRA laws and regulations. The company also ... |
First Advantage Corporation Credit reporting credit reporting company's investigation problem with statement of dispute May 11, 2016 - - - a virtual call center sent invitation by email to complete background and credit check. I had to go to the First Advantage website and pay $65.00 for a background check. The email from - -, list some of the reasons which may cause to fail. - or more bankruptcies, - or more civil judgement/leans in the past 5 years. I have the credit report from - and it does not list - or more. I have - bankruptcy and - judgement ( judgement which was satisfied in 2010 ). First Advantage score is incorrect it is not going by the email that was sent to me from - -. Firs... |
First Advantage Corporation Credit reporting incorrect information on credit report account terms May 10, 2016 - I applied for a job and was offered a position. Subsequent to that a credit report was requested. There were - items that were reported incorrectly. As a result of the incorrect items an adverse action was taken against me ie rescinding a job offer. These - items as reported were. 1. a bill of $260.00 reported by - for an account listed in -/-/-and held for two months. I returned the items apparently comcast lost them or incorrectly listed the items as not returned. 2. -. I have had an account with - for about 20 years. This past year I did not work for six months conseq... |
First Advantage Corporation Credit reporting incorrect information on credit report personal information May 10, 2016 - In the last - job applications I asked to be sent a copy of my Consumer Report and both included, in the - and the Felony Including Misdemeanor sections, a " Previous Address '' which I 've never lived at. My current address is correct, which I 've lived in since -/-/2001. Most job applications ask how long I 've been at my current address, and I always answer the correct amount of years, but if my 'Consumer Report ' says I 've lived somewhere I 've never been and I do n't even know *when* it says I 've lived there, the places I am applying to may see this as me lying on my job applica... |
First Advantage Corporation Credit reporting incorrect information on credit report information is not mine April 30, 2016 - My job ran a credit report that included my date of birth and it brings up someone with same name. This person was convicted of " delivery of - " in 1998. I just got - so because of similar last names, I now have no job. If they run my social security number they will see that this person is NOT me. ... |
First Advantage Corporation Credit reporting credit reporting company's investigation problem with statement of dispute April 5, 2016 - background report criminal section incomplete .All charges were dropped or dismissed.I sent the judges signed court order to First Advantage .They did knot add it to there report and said they would not change the report. ... |
First Advantage Corporation Credit reporting incorrect information on credit report public record March 26, 2016 - First Advantage - - - - undertaken in the course of a job application. Public record states " guilty '' disposition for a charge that was amended from " - '' to " -. '' Nonetheless, the criminal file search listed above simply states " guilty '' and " -. '' In short, this is misleading, and makes no mention whatsoever of the fact that the charge itself was amended. A potential employer could only read this to say that I was found guilty of - - which is simply not true. An important distinction, especially when under the scrutiny of a job application. ... |
First Advantage Corporation Credit reporting incorrect information on credit report personal information March 19, 2016 - My report has addresses on it that is not associated with me that I like to have removed. The addresses are listed below : - - - -, -, LA - - - - -, -, LA - - - - -, -, LA - - - - - - -, -, LA - - - - - -, LA - - - -, LA - ... |
First Advantage Corporation Credit reporting incorrect information on credit report reinserted previously deleted info March 11, 2016 - On - -, -, I requested a Full File Disclosure report from First Advantage Consumer Center and their parent company/partnership Lexis Nexus. The First Advantage background reports I receive contained inaccurate information more specifically criminal records that did not belong to me and was disputed as inaccurate back in -. I immediately contacted First Advantage to dispute the inaccurate information and was told I could not dispute because an employer did not order a background check. I explained to First Advantage the consumer has the right under the FCRA to order copy of any fil... |
First Advantage Corporation Credit reporting incorrect information on credit report information is not mine February 23, 2016 - Hello my name is - - and I am disputing inaccurate information found on my report for the following errors, there is an error showing me with a criminal history with a previous arrest record. I have never experienced this situation and also I am a victim of stolen identity. ... |
First Advantage Corporation Credit reporting credit reporting company's investigation no notice of investigation status/result January 12, 2016 - Received a letter of denial for a rental application with " Check Writing History from - '' sited as - of the - reasons. When I contacted - via the number provided on the denial notice they looked up all of my information and said that there was " nothing negative or outstanding '' under my name, social security number, or drivers license number. ... |
First Advantage Corporation Credit reporting incorrect information on credit report public record November 25, 2015 - In the previous response to the complaint, the company, First Advantage Corporation said that it revised the report to correct the error. However, I received the report today, and it has the same incorrect information. Under driving history, under accidents it says there was a " conviction date '' of -. However, the driving abstract from the state simply says the accident was posted on that date. There never was a " conviction. '' Attached is the driver record again. ... |
First Advantage Corporation Credit reporting credit reporting company's investigation problem with statement of dispute October 23, 2015 - I applied for a position with - - - ( - ), I was offered a position. However, - - - has hired First Advantage Background Credit Reporting Company to do my investigate. First Advantage ( FAVD ) reported that I had an outstanding Criminal Capias Warrant at - County Clerk of Courts from -/-/-. I contacted the court, the Criminal Civil Capias was not outstanding, this was not true. First Advantage has reported to my future employer that I have an outstanding warrant when I never did. Both cases with - County were closed by the court. I have filed two disputes with F... |
First Advantage Corporation Credit reporting incorrect information on credit report personal information October 6, 2015 - my social is correct. Most of the addresses are correct. what stands out to me is there is - addresses that I have never lived that are on there. - looks like a business address. I have never lived in - nor -. How could they be linked with my social security number? The times overlap the real times on the real addresses. I did have my purse stolen around 2009. But it just worries me that my social would be linked to those addresses. ... |
First Advantage Corporation Credit reporting incorrect information on credit report information is not mine October 5, 2015 - wrong name on credit reort, containing a felony of burgulary by the name -. my name is - - -. this in return cost me a good job @ - 2 weeks now @ $18.00 an hour. please contact me asap - -- - - - -, ohio - also -- ... |
First Advantage Corporation Credit reporting incorrect information on credit report information is not mine September 29, 2015 - I was a victim of identity theft, and for the second time im receiving a negative consumer report, in which I disputed the false allegations once before and I will be disputing this report again because it was not me, I was never put in such a criminal situation. I was able to get a position at the same company in question, and they also had a background check done and I disputed it and I was able to work with the impression that the negative report was removed from my name. I need it to finally be removed. ... |
First Advantage Corporation Credit reporting incorrect information on credit report public record September 11, 2015 - I applied for several apartments and I was declined due to having a previous eviction ''. For the life of me I could not understand why I was showing a previous eviction because I was never evicted. The most recent apartment was - -. I had an exceptional leasing agent who explained to me why the application was declined. I had advised her I went through a few rough patches where I was always late but I was never evicted. She explained the company lists verified evictions. When I contacted the company they advised me to show proof that I was never evicted. Well it was hard to do because ... |
First Advantage Corporation Credit reporting incorrect information on credit report account status June 11, 2015 - I would like to inform you that - - - went to court and filed a civil suit and got an Abstract Judgment behind my back without sending me any affidavit or letters before and after court. I found out about this judgment on my credit report a few days ago and was shock to find out that the - account that - sued me for is paid and closed since -, 2008, almost - years ago. I never receive any notification about court neither in person nor in writing and they do that deliberately by not advising customers about court case so that way they could fool the judge with their scam an... |
First Advantage Corporation Credit reporting incorrect information on credit report information is not mine June 9, 2015 - I was declined a job offer based on my consumer report and want to know why and how this had occurred. To my knowledge there should be nothing holding me back from getting employed based on what is in my consumer report. ... |
First Advantage Corporation Credit reporting incorrect information on credit report information is not mine May 28, 2015 - I received a copy of my background check to a job i just applied for ... Its stating on there that I am ineligible on the STATEWIDE Criminal -, -, - - : TE-AS DEPARTMENT OF PUBLIC SAFTEYLOCATION : - - - - - - - '' THIS IS NOT ME I HAVE NEVER LIVED IN -, OR HAD A - ECSPECIALLY - OR MORE, I HAVE NEVER BEEN CONVICTED AND I WAS LIVING IN - AT THE TIME IN - RUNNING THE - AT - - IN - - I DID NOT LEAVE THERE AND COME TO - UNTIL - OR AFTER WHEN THE - HIT.. I DO NOT HAVE A MIDDLE NAME ... AND NEVER HEARD OF A -. I NEED THIS REMO... |
First Advantage Corporation Credit reporting incorrect information on credit report public record April 27, 2015 - My file contains inaccurate information. ... |
First Advantage Corporation Credit reporting incorrect information on credit report reinserted previously deleted info April 27, 2015 - First Advantage conducted a criminal background check on me and rendered results that included false, inaccurate, incorrect and imcomplete information. I have had to dispute this issue with First Advantage several times to have the errorneous information removed. First Advantage is a violator of the FCRA. First Advantage removed/deleted the errorneous information in - -, reinserted the errorneous information in - -, reinserted the errorneous information in - of - and removed the errorneous information again in - -. Recently, - - First Advantage reinserted the inco... |