Resources for resolving common issues with AFS Acceptance, LLC products and services
You can reduce the number of unwanted calls from AFS Acceptance, LLC you get by signing up for the National Do Not Call Registry. It's free. Visit http://donotcall.gov to register your number.
How do I register?
Add your phone number for free by visiting http://donotcall.gov, or calling 1-888-382-1222 from the phone you want to register (TTY: 1-866-290-4236)
If you register online, you will receive a confirmation email from http://donotcall.gov. You must click on the link in the email within 72 hours to complete your registration.
How long does it take?
Your phone number should show up on the Registry the next day. Most sales calls will stop once your number has been on the Registry for 31 days. You can verify that your number is on the Registry by visiting http://donotcall.gov or calling 1-888-382-1222.
Where can I file a complaint about an illegal sales call or a robocall?
To file a complaint, visit http://donotcall.gov, or call 1-888-382-1222 (TTY: 1-866-290-4236).
Will I hear back from the FTC regarding my complaint?
Due to the volume of complaints, the FTC cannot respond directly to every complaint. The FTC and other law enforcement agencies analyze complaints to spot trends and to identify and take action against the people responsible for these illegal calls.
What's a Robocall?
If you answer the phone and hear a recorded message instead of a live person, it's a robocall. You've probably gotten robocalls about candidates running for office, or charities asking for donations. These robocalls are allowed. But if the recording is a sales message and you haven't given your written permission to get calls from the company on the other end, the call is illegal. In addition to the phone calls being illegal, their pitch most likely is a scam.
What Should You Do If You Get a Robocall?
If you get a robocall:
AFS Acceptance, LLC Consumer Loan problems when you are unable to pay January 26, 2017 - I received a car loan from AFS corporation on -/-/-. I have been paying on loan regularly and on time. The monthly payments were around - dollars a month. I paid almost - dollars into the vehicle until, I lost my job -/-/- in which I was with for over five years. I have been reaching out to the finance company in which I thought would be their for me. I was wrong, I tried borrowing the money I could not get any help due to my family members having it hard themselves. -/-/- the vehicle was gone it was repossessed. I knew they would come and get it soon, but they took it lik... |
AFS Acceptance, LLC Consumer Loan taking out the loan or lease March 22, 2016 - I financed a vehicle through AFS on -/-/2014, with a loan agreement of $13000.00 owed at a 19.95 % finance rate. I made 16 payments on this vehicle, totaling close to $7000.00, and was in a car accident and the vehicle was totaled. My insurance company paid AFS $10000.00, making the total amount paid on this loan over $21000.00, with it being reported that over $6500.00 was paid towards interest. I paid off this vehicle in 16 months when it was a 50 month loan and it specifically states in the documentation that there is no penalty for paying off the vehicle sooner. Given the f... |
AFS Acceptance, LLC Consumer Loan managing the loan or lease February 12, 2016 - I was returning a call from my auto company AFS acceptance, I informed my rep - that I needed to make the payment on the last Thursday on the month I just started a new job and my pay dates are off now. I hope with my taxes I can get my payments back on track and not pay late any more. She told me she did n't want to wait for my taxes, I told her that 's not what I stated, I called to set up a payment and tried to repeat what I told her the first time. She told me to listen to her, I informed her it was my mom 's birthday, and I was on a - min break I just wanted to set up my payment she... |
AFS Acceptance, LLC Debt collection improper contact or sharing of info contacted employer after asked not to August 13, 2015 - The gentleman '' called my employer and told the receptionist I am over - days late on my debt and said I was being so very irresponsible '' When I finally got on the phone with him I told him I was at work and he responded with Well you are irresponsible and you do n't take care of your bills '' He was so very disrespectful and I will make sure to contact a lawyer to see what my options are. I am battling a death of a parent, a -, - kids, and I got - days behind on a payment because I had to deal with unexpected expenses from an unexpected death. I had planned on paying the fol... |
AFS Acceptance, LLC Consumer loan problems when you are unable to pay July 16, 2015 - I purchased a vehicle 1 year ago the vehicle in the past 4 months now has been having start issues thinking it was something wrong with the car I spent money trying to fix it i then took the car to a mechanic shop who determined it was the past time sensor. I took the car to get a second opinion who also determined this. I contacted the company about 1.5 months ago to get this fixes the Company since then has been giving me the run around saying the company they use is based in Florida and have to call around to get an installer in my area. I asked the manager who I have been dealing with -... |
AFS Acceptance, LLC Consumer loan problems when you are unable to pay July 10, 2015 - I have been harassed, called before - my time, been harassed even after I obtained and Attorney for Bankruptcy, called name ... .The list go 's on and on ... |
AFS Acceptance, LLC Consumer loan taking out the loan or lease May 20, 2015 - Back some time ago -/-/- or -/-/- I went passed a car dealership called - - with my at the time boyfriend who was trying to purchase a car. I was going to help him out with getting the vehicle but was unable to due to my credit not being the greatest. They gave another alternative of putting a big lump sum of money down and to my knowledge he nor I had all the funds to even meet their requirements for the down payment or loan. I never recall setting up an account and if an account was set up it was definitely had to be his responsibility because I was told I did not qualify. Fo... |
AFS Acceptance, LLC Debt collection cont'd attempts collect debt not owed debt is not mine May 19, 2015 - I have sent a letter to them regarding the matter. However, no one sent a response. Unfortunately, I was the victim of identity theft. I have done everything required of me by law to dispute the fraudulent items on my credit report. I sent a letter to -. '' on -/-/2014 via USPS certified mail. The company refuses to honor my rights under the FDCPA & the FCRA as a victim of identity theft to remove the fraudulent inquiry that was submitted without my knowledge, consent and/or authorization. Please find attached the notice that was sent out along with the attached certified receipt. Inform... |
AFS Acceptance, LLC Debt collection cont'd attempts collect debt not owed debt is not mine March 19, 2015 - I have sent a letter to them regarding the matter. However, no one sent a response. Unfortunately, I was the victim of identity theft. I have done everything required of me by law to dispute the fraudulent items on my credit report. I sent a letter to AFS Acceptance, LLC. '' on -/-/2014 via USPS certified mail. The company refuses to honor my rights under the FDCPA & the FCRA as a victim of identity theft to remove the fraudulent inquiry that was submitted without my knowledge, consent and/or authorization. Please find attached the notice that was sent out along with the attached certified ... |