Review and analysis of over 2,916 Other Mortgage complaints against Citibank
Citibank consumers have reported over 2,916 official complaints related to Other mortgage. Out of the 2,916 consumer complaints against Citibank, 19% were disputed by the consumer (i.e. the consumer was not happy with how Citibank responded to their complaint) and 98% were processed in a timely manner. 3% of consumer complaints against Citibank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 7% resulted in non-monetary compensation.
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Citibank Mortgage application, originator, mortgage broker April 1, 2017 - On -/-/2017 there is an inquiry from Citi mortgage on my - credit report as per attached report which I do n't recognize. I called Citi Mortgage and they told me that they have n't pull my credit. I called - and they told me CITI mortgage is indeed pulled a credit on -/-/-. I went back and forth and called Citi mortgage group this morning ( -/-/- ) and spent almost an hour to get hold of a manager and was told no managers available. Please fix this issue ASAP on my credit report. I already spent few hours to fix this issue and so far not going any where. Please fix it ASAP an... |
Citibank Mortgage loan servicing, payments, escrow account March 22, 2017 - Hello! Having an issue with mortgage lender, been treated unfairly with my loan amortization. Loan have been active for about 13 years or so in good standing. The type of loan I have is a fixed rate bi-weekly Conventional, periodically I 've made additional principal payment to reduce loan balance. Last year the loan crossed over to where more principal is paid than interest out of my bi-weekly payments. My last payment ( -/-/- ) was not so, They took out more interest $170.00 vs $140.00 going to principal, last correct payment ( -/-/- ) was $160.00 going to principal and $15... |
Citibank Mortgage loan modification,collection,foreclosure March 8, 2017 - We received the attached letter from Citibank regarding their mortgage refund program related to our mortgage we had with them in 2006. They are now giving us the paperwork run-around while trying to claim our refund. When I called the number listed in the letter about questions regarding the documentation and process requirements, the ( 3 ) people who answered my call had no idea what I was talking about. Citibank was ordered to refund cash strapped homeowners when the housing bubble burst and now they are making it next to impossible to get our refund! I 've attached the letter in question f... |
Citibank Mortgage application, originator, mortgage broker February 22, 2017 - We applied for a loan modification due to financial hardship/job loss for first and second mortgage from Citi. We got approved for the modification. Continuing to receive paperwork on almost a daily basis, we did n't want to mess up the modification and had paperwork demanding past due on the main mortgage we were able to send in a payment but it was n't part of the modification payment, our original loan specialist advised us to ignore that and stick to the modification to not jeopardize the trial period. Because of this, we were led to believe we should not pay on the second loan while in th... |
Citibank Mortgage loan servicing, payments, escrow account February 14, 2017 - We forclosed on our home 6 years ago. Have made our payments on time, never missed a payment. Now 6 years later citimortgage send us a letter stating they need hazard insurance. Made multiple phone call to try and tell them we do not want to pay for insurance on a house we do n't live in. Every time we call we are told they will investigate. Well as of today Citibank purchased insurance that they are now adding to my account. By the way they said my previous insurance expired -/-/2016 which is not possible. Would love anyone at Citibank to look into this I mean look cause obviously the inves... |
Citibank Mortgage loan modification,collection,foreclosure February 3, 2017 - We became clients of Citi Mortgage , Inc . in - when we refinanced our home at - - - - -, GA -. At that time we had stable, full-time jobs and good health. My husband retired in -, I became medically unable to maintain my job and became -. In -, I no longer had a job, at this point we were living on a fixed income. Faced with financial difficulties we had to try to readjust our budget. Within the last -3 years we have been asking Citi Mortgage , Inc . to modify the rate on property we were living in. ( the rate for this loan is 8.14320 % ), automatic bank draft... |
Citibank Mortgage loan modification,collection,foreclosure December 21, 2016 - I have recently finished with a loan mod on my 1st mtg with - - and am in the middle of a review on my 2nd. After my husband passed I 've been thrown into a huge financial tailspin, and trying diligently to do the right thing. I received the following email from - with CitiBank. As per her email. I called CitiBank to find she was not in and not sure when she would be. the gentleman I spoke to would not accept the payment I tried to make ( as instructed to do so immediately in her email ), per his " supervisors '' direction. In the email she asks for my - tax statement, which I do n... |
Citibank Mortgage loan modification,collection,foreclosure December 11, 2016 - I had my first mortgage with - - modified in - of - with a - Loan. I contacted my second mortgage lien with Citi Mortage in - of - to find out if they were going to modify my loan with the same terms. I contacted my Home owner 's support specialist at CITI - - at - who stated that Citi Bank should have modified my loan automatically in - with the same terms as my first Mortgage. She said it usually automatically done when they are notify by the -. Citi Mortgage failed to automatically modify my first mortgage in - and now are making me re apply for the -... |
Citibank Mortgage loan servicing, payments, escrow account November 15, 2016 - I have an open case against Citibank # -. Today -, -, - I called Citi because the monthly ACH of $70.00 which is deducted from my bank the - of each month had not occurred. I was told it was and should show up tomorrow. In addition I was also informed the balance was $620.00 a far increase from - - when it was $540.00. The case # - was open because Citi stated the account was 169 days past due which was ludicras! The account has been closed since -. I also received a message from CFPB recently that Citi is now researching and will take 60 days.... |
Citibank Mortgage application, originator, mortgage broker October 30, 2016 - My credit report showed a tradeline for " Citifinancial Mortgage ''. I also received a IRS tax form with the same mortgage name/info on it. I never had a mortgage with this company. I contacted them and was told that the account number I was reading them did not exist and it was not even the format of their account numbers and therefore could not be theirs. The rep on the phone refused to help. I sent a letter along with copies of my credit report and the tax form to the address on the tax form. I did not receive a response. I also sent a letter to a local law firm I was told are lawyer... |
Citibank Mortgage loan modification,collection,foreclosure October 17, 2016 - I filed for bankruptcy and it was resolved -/-/2016. Citi Mortgage refuses to take my name off of the house. I called and spoke with several people pertaining to this matter and was given the run around. Several of the employees refused to give me Citi Mortgage bank information so I may contact them and have my name taken off the property. I 've called them several times to let them know that the house was surrendered back to Citi Mortgage. -/-/2016 I spoke with - who told me the foreclosure processes for my house should be over within 5 months ( -/-/2016 ) and that 's not happened. I... |
Citibank Mortgage loan servicing, payments, escrow account October 11, 2016 - I filed a Chapter - Bankruptcy on - -, - which was subsequently discharged on on - - -. Citimortgage possessed a junior lien, $72000.00, on my property that was subsequently stripped by the Chapter - Bankruptcy Judge on - -, - due to the property being upside down. The last payment on this account posted on -/-/-. Throughout this ordeal, Citibank Bankruptcy reGoing further, Citibank accepted a payment in error of $380.00 and was subsequently ordered to refund the payment as it was sent to the in error by the Chapter - Trustee. This payment was c... |
Citibank Mortgage loan modification,collection,foreclosure October 11, 2016 - Case number : -. I have already submitted a complaint, and received a response. Citi Mortgage 's response is that my loan is currently under another mortgage company, and I should contact them. There is no statute of limitations on this issue, and they are the only responsible party. Of course they know this, but they just simply pass the issue on to somebody else ; just like they do everything else Since there is no other way to contact CFPB on this issue, I am forced to submit another complaint. So I am doing just that.... |
Citibank Mortgage loan modification,collection,foreclosure September 27, 2016 - I, - - -, have applied for a loan modification with Citi Mortgage and after 60 days I still have no decision nor do I feel like my application is even being looked at. Today I called in to check the status of my modification and a supervisor in the mortgage assistance unit by the name of - - ID # - told me that there is no time frame for a loan modification review which baffled my mind because to my knowledge they have 30 days after receiving a complete loan modification package to render a decision. I 've been told before by other reps at Citi Mortgage that it takes 30 days ... |
Citibank Mortgage loan modification,collection,foreclosure September 23, 2016 - Citimortgage has placed a lien on a property when they did not have a title conveyed to them. They continually harass and trespass. They want to run up legal expenses and costs when they did not have a deed to the property. They are trying to foreclose. They have literally made the title unmarketable. They continually say, get a lawyer. Lawyers cost - dollars and time. A corporation owns the property, Citi did not get title, and they refuse to discuss any settlement or resolutions for their corruption.... |
Citibank Mortgage loan servicing, payments, escrow account September 16, 2016 - on - -, 2016 this writer sent the allege mortgage servicer Citi Mortgage ( CITI ) a Qualified Written Request ( QWR ) on - -, 2016 Citi gave a response but failed to answer the QWR in its entirety. There is NO FORECLOSURE PROCESS nor was I EVER IN DEFAULT as stated in the notice from CITI. This information from Citi Mortgage is totally fabricated. I clearly requested the LOANS ORIGINATION.. this was totally ignored by CITI By law and as a consumer I have a right to ask for my loan origination etc under the FEDERAL SERVICER ACT, which is part of the Real Estate Settlement Procedures... |
Citibank Mortgage loan servicing, payments, escrow account August 10, 2016 - Citi mortgage said I was being transferred to - effective -/-/2016 and as of - -, 2016 they was not accepting any further payments. I called - and gave them the account /loan number which Citi mortgage provided. - had no knowledge of me nor the loan/account I gave them. I contacted Citi Mortgage according to their records I was transferred. On - -, 2016 I was informed the transfer was RESCINDED and a letter was sent on - -, 2016. I have not received this letter. I want to know the reason why the transfer did not go through. No one at Citi Mortgage can tell me t... |
Citibank Mortgage loan servicing, payments, escrow account August 9, 2016 - I purchased a home in 2004 for - I am still paying Mortgage Insurance after all these years, the home is in an area that has significantly declined in value over the last few years. I am a - - - widow who has a significant loss in income due to the unexpected death of my husband who is an - veteran. I have called Citimortgage with no resolution on how to remove the MI from my loan. I almost lost the home and they put me on a balloon mortgage which scares me but I had no choice as I would have lost the home. The MI payment is well over - per month for the past 12 years and I a... |
Citibank Mortgage loan servicing, payments, escrow account July 31, 2016 - My mother passed in - - unexpectedly in a - accident. My stepfather was driving when the rear tire blew. - suffered - from not wearing helmets. My mother had a mortgage note as a married woman sole and separate property. - - payment was done online - -, - and posted to the account - -, -. - -, - the executor of their estate resigned. - - personal rep app. was approved. Foreclosure attorney filed default, demanding payment, late fees, interest ( etc. ) be paid from - -, - to - -. Probate was opened by my first attorney approm.... |
Citibank Mortgage application, originator, mortgage broker July 29, 2016 - Back in 2009 I noticed after being denied of an auto loan that I was a victim of identity theft. This was brought to my attention when a received a copy of my credit report and noticed that - home loans were completed and issued under my name and social security number. Citi Mortgate is - of the banks that are currently still holding this account under may name and have refused to remove it even after I have provided them with all of the necessary information to remove this from my name and my credit report. I sent them an affidavit, copies of my -, as well as photo copies of my drive... |
Citibank Mortgage loan servicing, payments, escrow account July 28, 2016 - Our mortgage company has reported us as being behind in our payments. They refuse to speak with us regarding the situation. We asked for a listing of all our payments to them since -. We received the listing and found no payments have been missed. We even had a payment of $500.00 on -/-/- which was a payment with additional specified to go toward principal. They initially did not apply our payment. We called them to ask where our - was as it was drafted from our bank. They said because it was a balloon payment that we could not make early or extra payments on principal. My hus... |
Citibank Mortgage settlement process and costs June 21, 2016 - After Citi refused to honor my divorce decree and a quit claim deed by ( resetting ) my loan for the remaining years .Citi instructed me to refinance the loan While they figure out what 's going on. Citi went as far as to falsely put on my credit report that I was delinquent five months which prevented other lenders, from refinancing my home. The document that the court provided does not state that I followed the instructions of the lender and submitted the document for refinancing within the time line, several time I called the underwriter and finally he stated that my paperwork was in his dr... |
Citibank Mortgage loan modification,collection,foreclosure May 26, 2016 - I am a victim of the -/-/-/-/-/- housing failure. I was able to modify my - Mortgage with - - back in -/-/-. All has been great, I 've made all required payments, and am now at the end of the HAMP ( Modification process ). Unfortunately CitiMortgage who held the - did not comply with the HAMP Program and Modify or Extinguish their Loan ( as per the HAMP Program Rules ). But here 's where it gets confusing ( to me ), after receiving my end of year tax statement from Citi in -/-/-, the statement read, Owed - $100000.00, Paid - $100000.00 and the balance was -... |
Citibank Mortgage application, originator, mortgage broker May 25, 2016 - I applied for a refinance over 2 months ago and am still do n't know the status from Citibank and they tell you to go online and check status but they do n't update the status My number is - ... |
Citibank Mortgage loan modification,collection,foreclosure May 19, 2016 - I am currently a CitiMortgage customer. When I started going through some financial problems I reached out to do a loan modification and I was denied. I hit hard times, took out a second mortgage ( also with Citi ) borrowed from my -, and eventually had to file bankruptcy. Then I lost my job. I tried to do another mod but was denied. Then I hired a lawyer because I could n't pay the mortgage. After 2 years I was back on my feet had multiple jobs ( working 15 hour days 7 days a week, just to make enough money to pay back Citi. I offered to pay all the past interest with the finance & late fe... |
Citibank Mortgage loan servicing, payments, escrow account May 17, 2016 - for several years i have been making weekly payments on my mortgage to citi mortgage. most months these payments exceed twice the required mortgage payment. after reviewing my statements, it appears not only does the lender charge me late fees even though i have never been late,, but does not apply my weekly payments properly or in a timely fashion. i have seen my payments held for weeks un-applied, causing me to pay more in interest ever month. after spending 3 hours over 2 days trying to resolve a late fee, i am giving up talking to the - customer service people and filing a complaint. th... |
Citibank Mortgage application, originator, mortgage broker May 5, 2016 - we had a modification with citi mortgage as they were starting a foreclosure on our propertie as our home was totally gutted out by the contract buyer, we had to show proof to citi mortgage that we were fixing the house back up to where it was - to repair the home, as we wanted to sell it so that we would not have a foreclosure on our credit report. Well 2 weeks before we finished the repair on our house Citi mortgage sold the loan to lending tree. -/-/2014 we sold the house and paid lending tree, so satisfaction of this loan was paid in full. Now we see that citi Mortgage has put a forec... |
Citibank Mortgage credit decision / underwriting April 18, 2016 - In -, we originated a refinance with a company named - - - -. - did not fund the loan. The reason for the refinance was not to get money out, but to get free from a predatory loan by - home loans while we were in litigation. It cost us over $70000.00 above our principle at that time to secure a refinance agreement. Immediately upon completion of the loan arrangement - notified us that our loan had been " sold '' to CitiMortgage who would be our servicer. During this time we were in litigation with - for their predatory lending practices for charges of fraud and -... |
Citibank Mortgage loan modification,collection,foreclosure April 6, 2016 - Citi mortgage had a modification package as of - see attachment. The sale date was set for -. Never once did Citi reach out stating information was needed/missing. Our office has called in for the last 3 weeks. NO ONE contacted the homeowner regarding missing documents. There has been a consistent issue with authorization even though - was sent - and - verbals good for 6 months were issued by the homeowner. Friday - - failed to mention documents were needed. - supervisor - - reviewed the file and stated we should have been made aware info was needed. The -... |
Citibank Mortgage settlement process and costs April 1, 2016 - This complaint is in follow-up to Complaint # - filed on or about -/-/-. This claim was addressed by Citi Financial in -/-/- and my credit reports were updated. However, in -, -, this - mortgage in the amount of $22000.00 reappeared on my credit report ( See attachment ) and I started receiving bills stating that I 'm approximately $9800.00 past due. This issue with CitiFinancial is starting to run my credit score down again. This has to be illegal for a company to destroy a person 's credit and not take responsibility for their actions. Again, I work for a " Re... |
Citibank Mortgage loan servicing, payments, escrow account March 19, 2016 - I have a mortgage with Citi-Financial and have not seen a principal reduction in over 2 years even though I pay my Mortgage payment every month. They tell me it is because I pay late but I can not understand why I have to pay 100 % interest. ... |
Citibank Mortgage loan servicing, payments, escrow account March 11, 2016 - On - -, 2015 I received a letter from CitiMortgage stating The Making Home Affordable Program recently announced an expansion of borrower " pay for Performance '' incentives for eligible loans. I met all the qualifications and received the $5000.00 which was applied to the principle. This $5000.00 would have reduced my mortgage by $ - monthly. The form to accept this offer required my signature only ( see attached ) Received my monthly statement from CitiMortgage for $2000.00 instead of $1900.00 ( recast ) incentive the paper work I received and phone contact from CitiMortgage... |
Citibank Mortgage loan modification,collection,foreclosure March 10, 2016 - I, - -, a - is working with - and - - in requesting a loan modification for their second mortgage with CitMortgage. The homeowners had been in touch with CitiMortgage prior to my involvement and had received an email from a representative of CitiMortgage, - - by email with a list of documents needed to be submitted. These forms were completed by me, then reviewed and signed by the borrowers. They were submitted by email to - on - -, 2016. I followed by with - on two occasions by phone both times she informed me that she was too busy to speak with me but woul... |
Citibank Mortgage credit decision / underwriting February 22, 2016 - 1. In - I was -. Being self employed I lost some business because I had to temporarily stop working. I had no choice but to file for bankruptcy. Because In - I was no longer able to make my monthly mortgage payments because my savings were depleted I stopped making payments. 2. In - To prevent foreclosure in my home I accepted a loan modification. The loan modification reduced my payments significantly from - to -. This modification deferred $45000.00 of the principal balance with no interest or monthly payments. The negatives were that the loan was extended to 40 years, t... |
Citibank Mortgage loan servicing, payments, escrow account February 3, 2016 - Received a demand letter FOR payment on a mortgage debt that was clearly DISCHARGED IN MY BANKRUPTCY FILING -/-/2014.tHIS IS OUTRAGEOUS THAT CitiMORTGAGE IS ALLOWED TO DO THIS WHICH IS A CLEAR VIOLATION OF A 93 A AND AGAINST THE LAW, ... |
Citibank Mortgage credit decision / underwriting January 29, 2016 - Citimortggae keeps losing letters of authorization .A permanent '' Letter of authorization '' onwas sent to me an I filled out it was sent back electronically and certified mail to - - and - .This is a delay tactic.also CitiMortgage fails to answer my - 2015 letter for answers on a solicitation they sent to me. ... |
Citibank Mortgage loan modification,collection,foreclosure January 22, 2016 - I got divorced in -. Trying to get my name off of my second mortgage without forcing the ex husband to refinance because it would make it to where he could n't afford the house. I have been requesting a release of liability from CitiMortgage since - -, -. I have spent over 20 hours on hold. Been transferred from - department to another and been told conflicting information concerning the release and an assumption. According the federal - - - - - of - a refinance ca n't be forced on - spouse due to a divorce. I believe CitiMortgage should let him assume full ... |
Citibank Mortgage settlement process and costs November 24, 2015 - On -/-/- I entered into a Deed In Lieu agreement with Citi Financial on property I owned for 23 years. At that time, I had a - mortgage balance of $96000.00 and a - mortgage balance of -. The agreement was that - - & - mortgages would be dissolved in this transaction and I would have - balances for both loans. On -/-/-, I discovered that the - mortgage $96000.00 and - mortgage $23000.00 were reported to all ( - ) credit bureaus as a full blown Foreclosures, not a Deed In Lieu of Foreclosure. I immediately contacted Citi Financial and told them ... |
Citibank Mortgage loan servicing, payments, escrow account October 2, 2015 - Citimortgage will not refinance or reduce our 9.5 % interest rate - mortgage because of a perfect storm '' of issues including ... .the date we purchased our home/took out loan, the fact that we are upside down '' in our mortgage and the fact that we remain current on our loan. I have tried multiple times to get Citimortgage to refinance or reduce our interest rate to a more reasonable and current interest rate. They continually refuse citing the above reasons. We make our payments on time, but the payments go almost exclusively to pay the interest and we get no where on paying off the pr... |
Citibank Mortgage loan modification,collection,foreclosure September 24, 2015 - My mother lost her home to wildfires and shortly there after was diagnosed with -, leaving myself to have to take over her affairs. I discovered that the property was in the process of foreclosure. I brought it out of foreclosure and was making the payments for my mother. In - of 2014 she had to be placed in a - which takes all of her retirement and social security income. I wrote a letter of explanation and requested the loan be written off as uncollectable, but was denied. There is no home, but the mortgage company is foreclosing on the land which was deeded over to me while my moth... |
Citibank Mortgage loan modification,collection,foreclosure September 24, 2015 - I have been trying to work with my mortgage company Citi mortgage for sometime now. I have seen all the documents into them when they have requested. I have let them know that my parents have moved into my home and are paying the cable, electric, gas, grocery bill and even providing me with $150.00 a month toward my - mortgage that is up to day. I have sent all the require documents. Citi have told me from time to time that they have n't receive any documents at all and if they have they were missing pages. I have contacted Citi and informed them that everything was sent. Citi has told me... |
Citibank Mortgage application, originator, mortgage broker September 21, 2015 - CitiMortgage Dual-Tracking '' activities left me with ruined credit for the last 6 years after I was approved for a mortgage modification by them while they slyly commenced foreclosure activities simultaneously during the modification application period from - 2009 to - 2009. This dual-tracking defeats the purpose of a modification if they were going to commence foreclosure just the same. It smacks of fraud and protects their investment at the cost of consumer creditworthiness and home-ownership. ... |
Citibank Mortgage loan modification,collection,foreclosure August 25, 2015 - I have contacted CitiMortgage several times to request a deed in lieu and have been unable to make any leeway with the process. There has been no acknowledgment of receiving my documents and no one seems able to provide any consistent accurate information whenever I call in. I requested the deed in lieu at least a year ago and submitted the documents via e-mail several times. ... |
Citibank Mortgage settlement process and costs July 14, 2015 - We need the following information. Affadavit 's were filed by - CitiMortgage a.k.a. Citibank 's Vice President. Representatives ''. However, there is no County or state seal as to the whereabouts the documents were signed and attested too. Please provide the appropriate State , County and Location for - - - and a - - - -, and - -. Are the Citi representative 's above located at the - Branch? - Branch in - Coiunty? - Branch? - Branch? Thank you for your prompt response to this matter. ... |
Citibank Mortgage loan modification,collection,foreclosure July 8, 2015 - - years ago we filied chapter - our house was not included, we got a divorce, our son moved in the house, - years ago citifinancial stop receiving a payment, told my daughter in law they was receiving a payment from bankruptcy courtcourt, I told her it was not included in bankruptcy, well - months later, bankruptcy is over, citifinancial is demanding - or they going to foreclosure on the house, citifinancial says no payment has been made in - months, you ca n't talk to - person every time she calls you get a different person and a different story. It 's very frustrating, m... |
Citibank Mortgage loan modification,collection,foreclosure June 30, 2015 - I have filed bankruptcy and it has been dischraged, i had my - mortgage in the bk and they are still harassing me. I have told them multiple times that my bk has been dischargedbut they still keep calling all day long ... |
Citibank Mortgage loan servicing, payments, escrow account June 30, 2015 - In - of - we received a decision from the - Court of Appeals regarding a lawsuit we had filed against CitiMortgage in -. Upon reviewing the Appeal court decision we discovered that CitiMortgage and their counsel- introduced fraudulent and deceptive evidence into their - brief ( Addendum Volume - Part - pages - ) that was not present in the trial court. This action amounts to fraud, falsification of public records, mortgage fraud as well as criminal fraud. The evidence CitiMortgage and counsel introduced into the Appeal Court record was an Affidavit by CitiMortgage em... |
Citibank Mortgage loan servicing, payments, escrow account June 17, 2015 - I purchased a house in - - with a - and - mortgage. I was unable to make payments due to a separation from my wife in -/-/-The - mortgage holder - Citimortgage - filed a lawsuit. I was neverserved, however, CitiMortgage was able to obtain a judgment for $26000.00, the original loan amount was $27000.00. I paid CitiMortgage $280.00 per month from - - until - - which equals $27000.00. Basically I almost repaid the loan. Now they froze my bankaccount and are asking me to pay over $26000.00 or $ - sump with an additional $4000.00 over a short pe... |
Citibank Mortgage loan servicing, payments, escrow account June 3, 2015 - Dear CFPB, Citibank assisted me with paying my property taxes and homeowners insurance because I was unemployed for nearly 2 years. I pursued a - license to develop new skills and was hired by - - -, in -/-/-. Since, I have been struggling with Citibank to straighten my mortgage account balance due. In -/-/-, I took over paying my OWN homeowners insurance and property taxes because Citibank 's Escrow charges were escalating at an exorbitant rate. They are charging me $28000.00 in arrears. Citibank added their own homeowners insurance and paid approximately $4500.00 -... |
Citibank Mortgage application, originator, mortgage broker June 3, 2015 - A Citibank loan officer sold us a mortgage based on a rate protection program '' whereby the interest rate of the mortgage could be reset to a lower rate under certain circumstances. Before the loan was issued, the loan officer stated that we had qualified for the program. After the loan was issued, the loan officer confirmed that the rate protection program applied to our loan. Some time post-issuance, we inquired about exercising the rate reset under the program, but Citi stated that our loan was not covered by the program. The issuing loan officer left Citi after the loan was issued. Howev... |
Citibank Mortgage loan servicing, payments, escrow account June 2, 2015 - in -/-/- my credut report clearly shows im register owner for realestate, finance, insurance, amusment-/-/- my mutual fund forged fraudlenty traded by citigroup, - - citigroup fraudulenty underwriting commercial property from -/-/--/-/- ... |
Citibank Mortgage application, originator, mortgage broker May 11, 2015 - We paid our re-financed mortgage off almost a year ago, got a letter of pay off and was told we would get a lien release mailed. No lien release has happened. CitiMortgage tells us when we call, that the account has closed. We need our lien release! ... |
Citibank Mortgage settlement process and costs May 7, 2015 - My house was destroyed by a Tornado in -, Ill on - -, 2015. Everybody involved has been great with the standard exception of Citi Finance. My insurance Company, - - issued me a check to begin the reconstruction of the house and since I still had a Mortgage it was issued in the mortgage company 's name also. Not being familiar with this process and not having any trust in the mortgage co. I wanted to know what the procedure was and why they had to have control of rebuilding my house. Which I still believe is none of their business as long as the property value exceeds the value o... |
Citibank Mortgage credit decision / underwriting May 1, 2015 - We were trying to refinance our mortgage. So after talking with multiple lenders we decided to go with Citi Mortgage based on the GFE they provided which has $5000.00 as lenders credit at 3.000 % interest rate. However, 20 days later when interest rates went up, I got another letter email saying that they recently received new information and sent me a new GFE which has lenders credit reduced to $1000.00. Now I ca n't even go for new mortgage shopping as the rates have gone up. If they would have mentioned the same before I committed to go with them, then at least I would have had an optio... |
Citibank Mortgage loan modification,collection,foreclosure April 22, 2015 - I applied for a loan modification. The lender was unable to give it to me. My interest rate is 6.75 % and I feel like I am drowning. I need some help and they are saying they can not lower the rate to make it affordable so I can keep my home. I am in my - and do n't want to lose my home now. ... |
Citibank Mortgage loan modification,collection,foreclosure April 14, 2015 - My husband and I took out a home mortgage loan and CitiMortgage is the current holder of this account. We have tried to work with them when we became behind on our account. We spent almost - years trying for Harp or Hope assistance from them. It seemed they would not have received - or more documents and then - they would acknowledge they received the necessary paperwork, something new would have to be sent because it was now outdated. We finally gave up after - years. Family members gave us $25000.00 to place on our mortgage to help. We then asked CITI Mortgage to rewrite our mo... |
Citibank Mortgage loan modification,collection,foreclosure April 9, 2015 - In - I took out a - mortgage through - - home loans. The loan was subsequently transferred to Citi Mortgage. In - I became - and lost my job, I did not pay on the loan and it expired under the - Statute of Limitations in -. Citi has removed the loan ( see attached - ) but the - - lien is still showing up on - County records. I have contacted both - - and Citi and neither will take any action to remove the lien. ... |
Citibank Mortgage loan modification,collection,foreclosure April 7, 2015 - It is in regards to a loan modification that We did n't request, but were offered by Citimortgage in - of -. The loan modification marketing material they provided us indicated that we 're already approved '' ... .just sign and return before - -, -. So, we did. Finally after 6 months, we received the finalized '' Citigroup-signed documents on - -, -. On - -, -, we received what appeared to be the blank, unsigned loan modification documents yet again. After two full years of making our mortgage payments on time/ahead of time, and according to the terms of the ... |
Citibank Mortgage credit decision / underwriting April 6, 2015 - In - I applied for a loan with - -, this loan closed on -/-/-. In - I received notice that the loan had been sold to Citibank, I received - letters as required. Last week a call came into my office, I am the office manager, from Citibank to verify my employment. I have not signed a release for Citibank to make such inquiry, I did not apply for a loan with them they purchased the loan. I advised - - from Citibank that they did not have my permission to make inquires regarding myself and that I would file a complaint with the appropriate departments. I did inform my emp... |
Citibank Mortgage credit decision / underwriting April 2, 2015 - Is there someone employed at - - that can give me AUTHORATIVE answers to questions I have pertaining to my -/CitiMortgage Standard Modification Trial which was approved on -/-/15 by the servicer Citi? My approved rate they 've given me is 4.375 % for - years with Citi also claiming no option to pay-down my $20000.00 past due balance on top of my trial payments during the - month period. I 've been getting the run-around by Citi on my right to get the standard modification published rate of - ( clearly posted on - ) and my right to pay down my past due balance durin... |