Citibank Mortgage Complaint

Other mortgage Loan modification,collection,foreclosure

Citibank Mortgage department,

Other mortgage Loan modification,collection,foreclosure Alaska

My mother lost her home to wildfires and shortly there after was diagnosed with -, leaving myself to have to take over her affairs. I discovered that the property was in the process of foreclosure. I brought it out of foreclosure and was making the payments for my mother. In - of 2014 she had to be placed in a - which takes all of her retirement and social security income. I wrote a letter of explanation and requested the loan be written off as uncollectable, but was denied. There is no home, but the mortgage company is foreclosing on the land which was deeded over to me while my mother could still sign documents for herself. What can I do to resolve this matter and get the land released?

Citibank customer in Alaska
Sep 24, 2015

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with explanation

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Contact Citibank

http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
Citibank

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more