Citibank Mortgage Complaint

Other mortgage Loan modification,collection,foreclosure

Citibank Mortgage department,

Other mortgage Loan modification,collection,foreclosure Ohio

It is in regards to a loan modification that We did n't request, but were offered by Citimortgage in - of -. The loan modification marketing material they provided us indicated that we 're already approved '' ... .just sign and return before - -, -. So, we did. Finally after 6 months, we received the finalized '' Citigroup-signed documents on - -, -. On - -, -, we received what appeared to be the blank, unsigned loan modification documents yet again. After two full years of making our mortgage payments on time/ahead of time, and according to the terms of the modification, and as shown on my monthly statements, they decided to do a review of the loan modification paperwork. -. The following new statement appeared in the 'My Representations ' section :


in the near future. -. A - new statement appeared in the 'My Representations ' Section : If the lender requires me to obtain credit counseling in connection with the modification program, I will do so. We have never been and never will be in default or imminently in default of this or any other mortgage. We do not need credit counseling ; our credit scores are in the - for all - credit reporting agencies. We have no personal debt. We strongly suggest someone look into Citimortage 's business practices, because at best they are completely incompetent, and at worst they are committing acts of fraud against many unsuspecting homeowners as well as the taxpayers via misappropriation of HAMP loan modification incentive payments from the federal government.

Citibank customer in Ohio
Apr 07, 2015

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with explanation

Consumer disputes how Citibank handled their complaint

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Contact Citibank

http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
Citibank

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more