Citibank Mortgage Complaint

Citibank Mortgage department,

Other mortgage Loan modification,collection,foreclosure California

I had my first mortgage with - - modified in - of - with a - Loan. I contacted my second mortgage lien with Citi Mortage in - of - to find out if they were going to modify my loan with the same terms. I contacted my Home owner 's support specialist at CITI - - at - who stated that Citi Bank should have modified my loan automatically in - with the same terms as my first Mortgage. She said it usually automatically done when they are notify by the -. Citi Mortgage failed to automatically modify my first mortgage in - and now are making me re apply for the - LOAN and resend all new paperwork and application. I am worry because I understand that - will expire in - -. My understanding with the - rules is that the second lien should be modify as soon as the first mortgage is approved with - without having to re apply.